Business Analyst

Cherokee Federal; Falls Church (VA); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Cherokee Federal is seeking a Business Analyst to provide direct support to the Defense Health Agency. The role involves task management via ETMS2 and business analysis of task processes to improve workflow efficiencies. You will interface with senior leaders and DoD points of contact in a hybrid Falls Church, VA setting.

Ideal candidates have ETMS2 and CATMS experience, excellent customer service, and DoD background. Requires U.S.

Qualifications

• Bachelor’s degree in a related field and 3+ years of business analyst experience.
• Active Secret Clearance.
• U.S. Citizen.
• Subject to a U.S. Federal Government background investigation and drug screen.
• ETMS2 experience.
• CATMS experience.
• Familiarity with DoD correspondence processes.
• Proficient with Microsoft Office Suite & Outlook.
• Excellent organizational, interpersonal and judgment skills.
• Excellent oral and written communication skills.
• Excellent customer service.
• Must pass pre-employment qualifications of Cherokee Federal.

Responsibilities

• Perform task management via ETMS2.
• Coordinate task extension requests on behalf of DHA.
• Pull reports as necessary.
• Coordinate with Agency POCs for task assistance.
• Conduct organizational studies and evaluations.
• Conduct work simplification and measurement studies.
• Prepare operations and procedures manuals to improve efficiency.
• Perform other job-related duties as assigned.

Skills

Organizational skills

Interpersonal skills

Written communication

Oral communication

Customer service

DoD experience

ETMS2 experience

CATMS experience

DoD correspondence processes

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Outlook

Job description

This position requires an active Secret clearance or the ability to obtain a Secret clearance to be considered.

As required by our governmental client, this position requires being a U.S. citizen.

This position provides direct support to the Defense Health Agency. The Business Analyst will perform task management via the Enterprise Task Management Solution System (ETMS2) and business analysis on task management processes to identify workflow efficiencies. The candidate will interface with key senior leaders within the Agency, as well as correspondence points of contact within the Department of Defense (DoD). Ideal candidates will have ETMS2 and/or Correspondence and Task Management System (CATMS) experience, great customer service, and DoD experience. This position provides a hybrid work schedule, with the duty location of Falls Church, VA. The duty hours for this position are 9 am–5 pm.

Compensation & Benefits

Estimated Starting Salary Range for Business Analyst: $65,000–80,000.

Pay commensurate with experience.

Full‑time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Business Analyst Responsibilities

• Perform task management via ETMS2.
• Coordinate task extension requests on behalf of DHA.
• Pull reports as necessary.
• Coordinate with Agency POCs for task assistance.
• Conduct organizational studies and evaluations.
• Conduct work simplification and measurement studies.
• Prepare operations and procedures manuals to assist management in operating more efficiently and effectively.
• Perform other job‑related duties as assigned.

Business Analyst Experience, Education, Skills, Abilities

• Bachelor’s degree in a related field of study and 3‑years’ business analyst experience.
• Active Secret Clearance.
• US Citizen.
• Subject to a US Federal Government background investigation and must favorably pass a drug screen.
• ETMS2 experience.
• CATMS experience.
• Familiarity with DoD correspondence processes.
• Proficient with the Microsoft Office Suite & Outlook.
• Excellent organizational, interpersonal and judgment skills.
• Excellent oral and written communication skills.
• Excellent customer service.
• Must pass pre‑employment qualifications of Cherokee Federal.

Company Information

Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal—the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNIH, visit cherokee-federal.com.

Legal Disclaimer

All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre‑employment qualifications of Cherokee Federal.