Business Analyst

Plante Moran; East Lansing (MI); On-site; USD 84,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Flexible time off

Career development

Job summary

Plante Moran is seeking a Business Analyst within Technology Services on the MC Technology and Innovation team in East Lansing, MI. You will help turn practice needs into measurable value, working with Product Managers, Product Owners, Service Design, architects and developers in a product-centric model.

Responsibilities include eliciting requirements, shaping business processes, designing solutions, validating AI-generated outputs, refining the backlog to fit MVP scope, and tracking adoption

Qualifications

• Bachelor's degree in a business-related field is required.
• 5+ years across the SDLC; consulting or professional services experience preferred.
• Strong requirements elicitation, process analysis and testing skills.
• Experience with Agile/product ways of working and backlog management.
• Interest in AI-assisted analysis tools and ability to evaluate AI outputs.
• Data literacy (SQL, data modeling) is a plus.

Responsibilities

• Discovery and intake: partner with Product Managers to frame problems and assess feasibility.
• Requirements: elicit, analyze and document requirements, stories and acceptance criteria.
• Solution design: analyze end-to-end processes and shape business/technical solutions.
• Validation and quality: review requirements and deliverables for accuracy, including AI outputs.
• Backlog: refine backlog with PM/PO to inform MVP scope and OKRs.
• Process improvement: translate journey maps into process/tech requirements.
• Testing/UAT: design test scenarios, coordinate stakeholders, and demo.

Skills

Analytical thinking

Communication

Agile

AI tools familiarity

SQL

Data modeling

SDLC experience

Problem solving

Education

Bachelor's degree (Business, Information Systems, Finance/Accounting, or related field)

Job description

Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us.

As a Business Analyst on our Technology Services team, you'll be part of the Management Consulting (MC) Technology and Innovation fusion team. You'll help MC turn practice needs and ideas into solutions that deliver measurable value. You'll report into Technology Services and work day to day with MC Product Managers, Product Owners, Service Design, architects and developers in a product-centric operating model.

Strong analysis and problem-solving skills are a must. You'll analyze, document and design solutions to business and technology problems, from planning and design through configuration and launch. You'll also use AI-enabled tools and practices to speed up discovery, improve quality and shorten the time to value. The role calls for knowledge of business processes, systems configuration and integration, agile and product ways of working, and responsible use of AI.

Your role.

• Discovery and intake: Partner with Product Managers to frame business problems, evaluate new ideas, and provide business/process analysis that informs feasibility, sequencing and dependencies, partnering with the Solution Architect on technical feasibility.
• Requirements: Elicit, analyze and document business requirements, user stories and acceptance criteria, using the Discovery Agent and other approved AI tools where available and practical.
• Solution design: Analyze end-to-end processes, develop business requirements and solution options, and collaborate with Service Design and Solution Architecture to shape business, experience and technical solutions. Where it helps, use prototypes, including AI-generated ones, to confirm requirements with business partners early.
• Validation and quality: Review requirements, business rules and deliverables for accuracy and completeness, whether written by hand or generated by AI.
• Partner with the Product Manager and Product Owner to refine the backlog, provide analysis that informs prioritization and MVP scope, and keep work tied to MC OKRs and value streams.
• Process improvement: Work with Service Design to turn journey maps and service blueprints into process improvements, business rules and technology requirements across MC workflows.
• Testing and UAT: Design test scenarios and acceptance criteria (using AI-assisted test generation where appropriate), coordinate stakeholders through UAT, and facilitate sprint reviews and demos.
• Cross-functional collaboration: Act as liaison among MC stakeholders, the product team, architects, developers and third-party vendors throughout the product lifecycle.
• Outcomes and adoption: Support the Product Manager and Product Owner in defining success measures and provide analysis to track adoption and business outcomes after launch.
• Responsible AI: Follow firm AI guardrails and acceptable-use policies, and apply sound judgment about when AI adds value and when traditional methods work better.
• Ownership: Take personal responsibility for outcomes, follow through on commitments, and manage your work with minimal oversight in a matrixed environment.

The Qualifications.

• Bachelor's degree in Business, Information Systems, Finance/Accounting, or a related field required.
• 5+ years of experience across the SDLC required; consulting or professional services experience strongly preferred.
• Strong foundation in requirements elicitation, process analysis and modeling, and testing.
• Experience with Agile and product ways of working, including backlog refinement, user stories, acceptance criteria and partnering with Product Managers and Product Owners.
• Familiarity with, or strong interest in, AI-assisted analysis tools, plus the ability to critically evaluate AI-generated output.
• Data literacy (SQL, data modeling) a plus.
• Strong facilitation, decision-making, time management and organizational skills; able to lead through influence.
• Proven analytical and problem-solving skills.
• Strong communication skills, with the ability to explain ideas and solutions in business-friendly language.

This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week.

What makes us different?

On the surface, we’re one of the nation’s largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you’ll see what makes us different: we’re a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine’s "100 Best Companies to Work For," and an endless array of opportunities. At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for?

Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.

Plante Moran is committed to a diverse workplace. We strive to create a culture where each person feels accepted and valued. We believe that each person’s ultimate potential begins with first acknowledging their inherent dignity. When we can recognize — and celebrate — our many human differences, we’re able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work. Plante Moran is an Equal Opportunity Employer.

Plante Moran maintains a drug-free workplace.

The specific statements above are not intended to be all-inclusive.

We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time.

The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in the following regions: CO, IL, OH, and MA. Please review the position description for the applicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer standardized, market-based starting salaries among individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent.

Under Colorado’s Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation.

The compensation range for this role in CO, IL, OH, and MA is: $83,500-$137,000.

This application window is a good-faith estimate of the time that this posting will remain open. This deadline will be promptly updated if the deadline is extended.