Business Analyst

First Interstate Bank; Des Moines (IA); On-site; USD 62,000 - 96,000; Full time

Benefits offered by this job

PTO and holidays

Student debt employer repayment

401(k) with match

Health benefits

Job summary

First Interstate Bank is seeking a Business Analyst to partner with leaders and technology teams to analyze needs, gather requirements, and drive process improvements across multiple initiatives.

You will translate business needs into functional requirements, create documentation and acceptance criteria, and support testing and project delivery while balancing risks and objectives.

Qualifications

• Experience eliciting, documenting, validating, and managing business requirements.
• Strong analytical and problem‑solving skills to improve processes.
• Excellent facilitation and stakeholder interview skills.
• Ability to translate business needs into functional requirements and artifacts.
• Experience maintaining requirements traceability throughout the lifecycle.
• Ability to support testing alignment and defect analysis.
• Strong communication and collaboration across business and tech teams.

Responsibilities

• Analyze existing processes, identify gaps, and recommend improvements.
• Contribute to business case development with benefits, costs, risks.
• Gather, validate, and manage requirements for projects.
• Translate needs into functional requirements and workflows.
• Create BRDs, user stories, flows, and acceptance criteria.
• Maintain RTM and ensure traceability through design, build, and test.
• Collaborate with QA and stakeholders to support testing and validation.

Skills

Eliciting requirements

Facilitation

Translating requirements

Analytical thinking

Stakeholder management

Communication

Risk identification

Project coordination

Adaptability

Education

Bachelor's Degree

CCBA or equivalent (certified BA)

Job description

This position may be located at any of First Interstate Bank's offices in Colorado, Idaho, Iowa, Missouri, Montana, Nebraska, Oregon, South Dakota, Washington or Wyoming.

What’s Important to You

• We know your career is just one aspect of a meaningful, complex, and demanding life.
• That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Student debt employer repayment program.
• 401(k) retirement plan with a 6% match.
• The health and happiness of the places we call home matter to us.
• Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

SUMMARY

The Business Analyst independently partners with business leaders, Business Relationship Managers, Enterprise Architecture, and technology teams to analyze business needs, document requirements, and identify process improvement opportunities. This role facilitates requirements‑gathering activities, evaluates solution options, and supports project delivery across multiple initiatives while balancing business objectives, risks, and technology considerations to achieve desired outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Analyzes existing business processes, identifies gaps and inefficiencies, and recommends process improvement opportunities.
• Contributes to business case development by identifying benefits, assumptions, costs, dependencies, and risks.
• Independently gathers, documents, validates, and manages business requirements for projects and initiatives.
• Translates business needs into functional requirements that support successful solution delivery.
• Creates business requirements documents, user stories, process flows, acceptance criteria, and supporting project artifacts.
• Maintains the Requirements Traceability Matrix (RTM) throughout the project lifecycle and ensures requirements are traced through design, testing, and implementation.
• Partners with stakeholders to prioritize requirements, manage scope, and align solution outcomes with business objectives.
• Documents reporting, data, and measurement requirements needed to support business processes and decision-making.
• Partners with Quality Assurance and business stakeholders to ensure business requirements are appropriately represented in testing activities, supports test planning and validation efforts, and provides requirements clarification throughout testing and defect‑resolution activities.
• Identifies and communicates risks, dependencies, assumptions, and potential impacts to project teams and stakeholders.
• Facilitates stakeholder interviews, workshops, process reviews, and requirements‑gathering sessions.
• Facilitates communication between business and technical teams throughout the project lifecycle.
• Collaborates with Enterprise Architecture and technology teams to evaluate solution options and support decision‑making.
• Provides guidance, coaching, and knowledge sharing to Associate Business Analysts and less experienced team members.
• Consistently applies business analysis standards while identifying opportunities to enhance processes and practices.
• Facilitates requirements review and approval activities with business stakeholders.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS AND ABILITIES

• Experience independently eliciting, documenting, validating, and managing business requirements.
• Strong analytical and problem‑solving skills with the ability to evaluate business processes, identify gaps, and recommend improvements.
• Strong facilitation skills with the ability to lead stakeholder interviews, workshops, and requirements discussions.
• Ability to translate business needs into functional requirements, process flows, user stories, acceptance criteria, and supporting project artifacts.
• Experience maintaining requirements traceability and supporting validation activities throughout the project lifecycle.
• Ability to partner with Quality Assurance and business stakeholders to support testing alignment, requirements clarification, and defect analysis.
• Ability to document reporting, data, and measurement requirements that support business processes and decision‑making.
• Strong stakeholder management and communication skills, with the ability to effectively interact with business and technology teams.
• Ability to identify and communicate risks, assumptions, dependencies, and potential business impacts.
• Ability to manage multiple initiatives and priorities while meeting established deadlines.
• Ability to provide guidance, coaching, and knowledge sharing to Associate Business Analysts and other less experienced team members.
• Adaptability and willingness to learn new business domains, systems, technologies, and analysis techniques.

EDUCATION AND/OR EXPERIENCE

Bachelor's Degree required 4-6 years of business analysis, project delivery, operations, banking, technology, or related experience required Financial services experience preferred.

LICENSES AND CERTIFICATIONS

Business Analysis certification such as CCBA or equivalent preferred.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

• Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Sitting - Frequently Standing - Occasionally Noise Level - Moderate Typical Work Hours - M-F (8-5) Regular and Predictable Attendance - Required

COMPENSATION & BENEFITS

We offer a competitive total compensation package including base salary and benefits. The anticipated pay range for this position is $61,700 to $95,700 per year (in CO & WA) and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location.

Additionally, this role is eligible to receive annual discretionary cash bonuses.

• Benefits available for this position include, but are not limited to, medical, dental, vision, short-term and long-term disability benefits and life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays.

First Interstate Bank is an equal opportunity employer committed to a diverse workforce and a barrier-free employment process.

Employment is based solely on an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law.

We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws. In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us Monday through Friday, 8 am to 5 pm MST at [e-mail].

All applicants must pass pre-employment screenings including a background check.

First Interstate BancSystem participates in E-Verify which will require new employees to verify their identity and employment eligibility through the internet-based system operated by the Social Security Administration (SSA) and the Department of Homeland Security (DHS).

E-Verify Notice English or Spanish Right to Work Notice English or Spanish