Business Analyst

Canadian Imperial Bank of Commerce; Chicago (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Canadian Imperial Bank of Commerce is seeking a Business Analyst in Chicago to lead requirements gathering, process mapping, and testing coordination for complex projects.

You will partner with business users, PMs, and developers to ensure aligned, feasible solutions and clear documentation throughout the project lifecycle.

Qualifications

• Collaborate with stakeholders, including business users, project managers, and developers to gather and document detailed business requirements.
• Conduct interviews, workshops, and brainstorming sessions to elicit requirements and understand business needs.
• Analyze and validate requirements for feasibility and alignment with objectives.
• Create clear process flow diagrams mapping current and future state processes.
• Identify and manage changes to key and non-key controls within scope.
• Identify process gaps, inefficiencies, and areas for improvement.
• Collaborate with stakeholders to validate process flows and accuracy of operations.
• Develop test plans with objectives and test cases based on requirements.
• Coordinate test environments with technology teams for testing activities.
• Execute tests, manage defects, and report results.
• Coordinate User Acceptance Testing to align with requirements.
• Support project managers throughout the project lifecycle.

Responsibilities

• Gather and document business requirements in collaboration with stakeholders.
• Model and validate current and future state business processes.
• Plan and manage testing activities, including UAT coordination.
• Create and maintain project documentation and reports.
• Support risk and issue management across projects.
• Facilitate stakeholder meetings, workshops, and updates on progress.

Skills

Requirements Gathering

Stakeholder Management

Process Modeling

Test Planning

UAT Coordination

Documentation

Job description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Requirements Gathering

• Collaborate with stakeholders, including business users, project managers, and developers to gather and document detailed business requirements
• Conduct interviews, workshops, and brainstorming sessions to elicit requirements, ensuring a comprehensive understanding of business needs
• Analyze and validate requirements, ensuring they are feasible and aligned with project objectives

Documentation of Process Flows

• Create clear and concise process flow diagrams, mapping out current and future state processes
• Identify and manage changes to key and non-key controls in project/program scope
• Identify process gaps, inefficiencies, and areas for improvement
• Collaborate with stakeholders to validate process flows and ensure accurate representation of business operations

Test Planning and Management

• Develop comprehensive test plans with test objectives and test cases (including negative test scenarios) based on gathered requirements
• Coordinate with technology development teams to ensure appropriate test environments are set up and ready for testing activities
• Execute and manage test activities including test execution, defect management, and reporting
• Collaborate with stakeholders to perform User Acceptance Testing (UAT), ensuring alignment with business requirements

Project Support

• Work closely with program/project manager(s), providing support throughout each project lifecycle phase
• Assist in project planning, tracking progress, and managing project documentation
• Contribute to project risk and issue management
• Collaborate with cross-functional teams to ensure smooth project delivery
• Creation and distribution of meeting meetings for meetings you lead

Project Planning and Monitoring for BA-related Activities:

• Partner with program/project Manager(s) in developing detailed project plans including timelines, milestones, and resource allocations
• Monitor project progress against established plans, identify potential risks or issues, and propose mitigation strategies

Stakeholder Management for BA-related Activities:

• Collaborate with cross-functional teams, including business units, functional groups, IT departments, and external vendors to ensure clear communication and coordination throughout the project
• Facilitate regular meetings, workshops, and presentations to update stakeholders on activity status, and risk and issue resolution

Documentation and Reporting

• Create comprehensive project documentation, including business requirements, func