Business Analyst

Katalyst CRO; Cambridge (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Katalyst CRO is seeking a Senior Business Analyst to work within the Commercial IT organization as a key liaison between business stakeholders and technology teams. This role involves requirements gathering, solution design, and implementation for critical initiatives, including migrations to Veeva Vault CRM.

The ideal candidate will have senior-level experience in the Pharma/Life Sciences industry, a strong grasp of Commercial IT systems, and hands-on expertise with Veeva CRM. Strong collaboration and communication skills are essential.

Qualifications

• Senior-level experience as a Business Analyst within the Pharma/Life Sciences industry.
• Strong understanding of the Commercial IT landscape, platforms, and supporting systems.
• Hands-on experience with Veeva CRM is required.

Responsibilities

• Partner with Commercial and IT stakeholders to elicit business requirements.
• Translate complex needs into functional specifications and solution designs.
• Support product launch initiatives by coordinating requirements.

Skills

Business Analysis

Veeva CRM

Collaboration

Problem Solving

Tools

Veeva Align

Veeva PromoMats

Job description

Senior Business Analyst to embed within the Commercial IT organization, serving as the critical link between business stakeholders and technology teams. The Senior Business Analyst will drive requirements gathering, solution design, and implementation across a portfolio of high-impact initiatives including multiple launches, system refreshes and upgrades, and an upcoming migration to Veeva Vault CRM.

Responsibilities

• Partner with Commercial and IT stakeholders to elicit, clarify, and document business requirements across the Commercial IT ecosystem.
• Translate complex business needs into actionable functional specifications, user stories, and solution designs.
• Support product launch initiatives by coordinating requirements and aligning cross‑functional teams on priorities and timelines.
• Drive system refresh and upgrade projects, including planning and preparation for the migration to Veeva Vault CRM.
• Build strong, trust‑based relationships with business teams through proactive engagement, collaboration, and clear communication.
• Leverage Veeva CRM, Veeva Align, and Veeva PromoMats to deliver scalable, compliant solutions that meet commercial objectives.
• Identify gaps, challenge assumptions, and recommend improvements that align technology solutions with evolving business goals.

Requirements

• Senior‑level experience as a Business Analyst within the Pharma/Life Sciences industry.
• Strong understanding of the Commercial IT landscape, platforms, and supporting systems.
• Hands‑on experience with Veeva CRM (required).
• Experience with Veeva Align and Veeva PromoMats (strongly preferred).
• Proven ability to engage and collaborate with business stakeholders at all levels.
• Collaborative team player who thrives in fast‑paced, cross‑functional environments.