Business Administration Specialist - LIS - RLH

Google Operations Center; Southaven (MS); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive health care

Onsite meals

Parental leave

Job summary

Google Operations Center is seeking a Business Administration Specialist to manage user data requests with privacy and confidentiality at the forefront. You will process, analyze, and interpret request language, requiring precision and adherence to established procedures.

Ideal candidates will show strong reading and verbal communication skills, plus 2+ years in data entry, operations, or entry-level legal work. Onsite work in Southaven, MS is expected.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Meticulous attention to detail and a proven ability to maintain high quality standards for repetitive tasks and detailed workflows.
• Excellent reading comprehension and critical thinking skills to independently follow detailed workflows and elevate issues when necessary.
• Excellent verbal and written communication and active listening skills.
• 2+ years of experience in data entry, operations, or entry-level legal work.

Responsibilities

• Process user data requests with privacy and confidentiality in mind.
• Maintain strict adherence to privacy laws and internal policies while handling requests.
• Analyze, interpret, and document the language of incoming requests and escalate issues when needed.

Skills

Attention to detail

Reading comprehension

Communication skills

Data entry

Workflow adherence

Education

Bachelor's degree or equivalent

Job description

Join Us!

At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

The Legal GOC team manages a high volume of incoming requests for user data from external parties, particularly U.S. law enforcement. These requests are fulfilled in compliance with legal requirements, utilizing internal tools and adhering to complex internal policies.

Position Responsibilities

As a Business Administration Specialist, you will manage user data requests, maintaining strict adherence to privacy laws and user confidentiality. Your daily tasks involve meticulously processing, analyzing, and interpreting the language of these requests, demanding precision, unwavering attention to detail, and a commitment to established procedures. The ability to stay focused while exercising sound judgment when escalating issues is essential for delivering superior results. Above all, you must consistently demonstrate professionalism, humility, confidentiality, and a genuine passion for Google's mission.

Qualifications

Minimum Qualifications

• Bachelor's degree or equivalent practical experience
• Meticulous attention to detail and a proven ability to maintain high quality standards for repetitive tasks and detailed workflows
• Excellent reading comprehension and critical thinking skills to independently follow detailed workflows and elevate issues when necessary
• Excellent verbal and written communication and active listening skills
• 2+ years of experience in data entry, operations, or entry-level legal work

Preferred Qualifications

• Paralegal certification or experience working in a legal setting
• Proficiency in data entry and a willingness to perform data entry tasks
• Ability to interact professionally with internal stakeholders at all levels
• Ability to learn quickly and adapt to new workflow policies in a fast-paced environment
• 3 years of experience in data entry, operations, or junior-level legal work
• Comfort working with technology

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes.