Bus Sys Analyst Specialist

BlueCross BlueShield of Tennessee; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

BlueCross BlueShield of Tennessee, Inc. is hiring a Business Systems Analyst Specialist who will bridge business stakeholders and technical teams across multiple enterprise initiatives.

You will elicit requirements, analyze processes, and translate needs into actionable specs while coordinating with senior leaders and project teams. You will bring strong problem-solving, stakeholder facilitation, and analytics in a healthcare context, with exposure to Azure DevOps and system integrations.

Qualifications

• Bachelor's Degree in a Computer Sciences related field or equivalent work experience.
• Experience eliciting and documenting business requirements.
• Ability to facilitate effective requirements gathering sessions.

Responsibilities

• Provide recommendations for addressing and resolving business issues within a specific group.
• Direct business process improvement projects to enhance results.
• Document system constraints, implications and consequences of changes.
• Lead requirements analysis and verification ensuring traceability and feasibility.
• Collaborate with technical and project teams to satisfy requirements.

Skills

Business analysis

Requirements gathering

Stakeholder facilitation

Azure DevOps

Healthcare domain knowledge

Systems thinking

Effective communication

Education

Bachelor's Degree in Computer Science or related field

Tools

Azure DevOps

Job description

We are hiring a Business Systems Analyst Specialist at BCBST!

In this role, you will serve as a critical bridge between business stakeholders and technical teams, supporting a diverse portfolio of projects across diverse areas such as claims, finance, data governance, and other enterprise business priorities. You will partner with leaders across the organization to understand business objectives, facilitate discovery sessions, define project scope, document requirements, identify current-state gaps, and translate business needs into actionable requirements. Working with multiple projects simultaneously, you will collaborate closely with senior leaders, managers, and executives to drive project intake, analysis, approvals, and successful project planning through the project lifecycle.

To be successful in this role, in addition to the core job requirements, you'll bring strong analytical thinking, exceptional problem-solving abilities, and the confidence to engage with stakeholders at all levels of the organization. You will be a strong candidate for this role if you have a healthcare industry background, experience eliciting and documenting business requirements, the ability to facilitate effective requirements gathering sessions, and a demonstrated ability to connect business needs with technology solutions. Experience with Azure DevOps, working in technical environments and a general understanding of application and system integrations will help you quickly contribute to a broad range of enterprise initiatives.

Note

• This is a remote, work-from-home position, but the final round of interviews will take place on-site in our Chattanooga, TN office.
• Sponsorship is not available for this role.

Job Responsibilities

• Providing recommendations for addressing and resolving business issues, for a specific business group.
• Directing business process improvement projects for internal business groups, aiming to improve business results.
• Identifying and documenting all system constraints, implications and consequences of various proposed system changes.
• Provides direction in assessing impact of change, defining business rules, and implementing solutions across a broad range of functional boundaries. Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Leads requirements analysis and verification, ensuring that requirement statements are complete, consistent, traceable, feasible, and verifiable
• Collaborates with the technical and project teams to ensure that the results of the project fully satisfy the needs embodied in the requirements.
• Proactively identifies opportunities for improvement in requirements gathering, documentation, and translation.
• May serve one or more project team roles, such as project lead, business systems analyst lead, or technical lead, for small to medium efforts or manage phases of medium to large efforts.

Job Qualifications

Education

• Bachelor's Degree in a Computer Sciences related field or equivalent work experience

Experience

• 1 year - Leading requirements development efforts required
• 1 year - Extensive systems analysis, design and project management experience required.
• 3 years - Experience in Information Technology and systems analysis.

Skills/Certifications

• Knowledge of information technology concepts, application development methodology, terminology, and standards to actively conduct and/or engage in hardware and software related discussions relative to all assigned projects.
• Demonstrated ability to interpret and translate technical and/or or complex concepts into information meaningful to project team members and/or business personnel.
• Demonstrated presentation and team facilitation skills
• Outstanding negotiation, presentation, and facilitation skills
• Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills
• Possess skills of paying attention to detail
• Ability to manage multiple projects and priorities
• Strong analytical and conceptual skills; ability to explain solutions/concepts/theories to varied business units

Number of Openings Available

1

Worker Type

Employee

Company

BCBST BlueCross BlueShield of Tennessee, Inc.

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.