Bus Operator (Part-Time)

City of Dubuque; Dubuque (IA); On-site; USD 32,000 - 48,000; Full time

Job summary

An established industry player is seeking dedicated drivers to operate passenger vehicles and ensure customer satisfaction. This role involves driving heavy and light duty buses, assisting passengers with their belongings, and collecting fares. Ideal candidates will have a strong commitment to safety, teamwork, and service excellence. Join a supportive organization that values integrity and innovation, and make a positive impact in your community by providing essential transportation services. If you are passionate about helping others and enjoy driving, this opportunity is perfect for you.

Qualifications

• Customer service experience with cash-handling responsibilities.
• Valid state driver’s license for at least two years.

Responsibilities

• Drive various types of buses and assist passengers.
• Collect fares and maintain vehicles in good condition.
• Follow safety procedures and report incidents.

Skills

Transportation

Customer Service

Public Safety and Security

Operation Control and Monitoring

Control Precision

Depth Perception

Spatial Orientation

Reaction Time

Rate Control

Selective Attention

Education

High School Diploma or Equivalent

Tools

GPS

Job description

**We train/help drivers obtain their passenger CDL license!**

Under general supervision, drive heavy duty, medium duty, and/or light duty buses, including regular fixed route and para-transit operations; assist passengers with belongings; collect fares or tickets; and perform related work as required.

The ideal candidate possesses the ability to follow a management style that is input-oriented and values equity, problem solving and development of partnerships; works effectively as a member of a team; and desires to be part of an organization that values service, people, integrity, responsibility, innovation and team work.

• Follow safety procedures for vehicle operation.
• Drive passenger vehicles.
• Inspect motor vehicles.
• Measure the level or depth of water or other liquids.
• Provide customers with general information or assistance; and transportation information to passengers or customers.
• Assist passengers during vehicle boarding; others during emergencies; and customers to ensure comfort or safety.
• Collect fares or payment from customers.
• Notify others of emergencies, problems, or hazards.
• Follow GPS on tablet or ranger to determine routes.
• Record sales or transactions data; and operational or production data such as mileage, fuel and oil.
• Clean interior and exterior of vehicles or vehicle components.
• Secure mobility devices using a four-point securement system.
• Maintain vehicles in good working condition: check tires, oil, lubricants, water levels, lights and fuel.
• Report defective parts on transit vehicles.
• Prepare reports of driving hazards, incidents and accidents.
• Participate in the City’s Intercultural Competency Training and program; and New Hire Orientation.

KNOWLEDGE, SKILLS AND ABILITIES:

• Transportation - Knowledge of principles and methods for moving people or goods by road, including the relative costs and benefits.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Operation Control and Monitoring - Using equipment or systems. Watching gauges, dials, or display screens to make sure a machine is working.
• Far and Near Vision
• Control Precision - Quickly changing the controls of a bus.
• Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
• Spatial Orientation - Knowing where things are around you.
• Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
• Rate Control - Changing when and how fast you move based on how something else is moving.
• Selective Attention - Paying attention without being distracted.

WORKING CONDITIONS: Duties require occasional heavy lifting; and physically assisting in the boarding and departure of passengers, with or without mobility devices, up to a total weight of 800 lbs.

MINIMUM QUALIFICATIONS:

• Possession of a high school diploma or its equivalent;
• Customer service experience including cash-handling responsibilities;
• 1 to 12 months of experience or on-the-job training driving;
• Or any equivalent combination of education and experience.
• Possession of a valid state driver’s license for a minimum of two years and completion of driving record check.

*Federal Transit Authority guidelines require passing a drug screen prior to start date.

*Continued employment is contingent upon driving record and remaining free of drug and alcohol use.

PREFERRED QUALIFICATIONS:

• Experience driving an ambulance, truck, bus, taxi or similar passenger vehicle.
• Possession of, or ability to obtain and maintain, a valid Class “B” commercial driver’s license with air brakes and passenger endorsements.

RESIDENCY REQUIREMENT: Employee shall establish their principal place of residence within fifty (50) miles of the corporate limits of the city of Dubuque as soon as practicable after appointment, but within two years of appointment.

FLSA (OVERTIME) STATUS: Non-exempt