Bus Operator

RATP Dev North America; Forestville (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Bus Operator to join their team. In this role, you will ensure the safe and efficient transportation of passengers along designated routes while adhering to all safety regulations and company policies. Your commitment to quality customer service will be essential as you assist passengers, including those with disabilities, and maintain a friendly and courteous demeanor. This position offers competitive compensation and benefits, including medical, dental, and a 401(k) plan. If you are passionate about public service and safety, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Holidays

Paid Vacation

Qualifications

• Must have a valid Class A or B CDL with passenger and air-brake endorsements.
• Requires effective communication skills to interact with customers and staff.

Responsibilities

• Safely operates transit buses along fixed routes, ensuring adherence to safety regulations.
• Acts as a front-line point of contact for customer service and assistance.

Skills

Customer Service

Safe Driving

Communication Skills

Conflict Resolution

Education

High School Diploma or Equivalent

Tools

Farebox

Radio Dispatch

Job description

• High school diploma, A levels, GED, GCSE
• Driver

Mission

The Bus Operator safely operates transit buses of various sizes, transporting customers along various fixed routes in accordance with applicable transit management work rules, policies and procedures. Includes adherence to Federal Motor Carrier Safety Regulations and other state and local traffic laws.

Profile

Essential Functions/Responsibilities:

• Acts as front-line point of contact to ensure delivery of quality customer service.
• Safely operates several types of buses through light to heavy city and freeway traffic safely and prudently.
• Passengers safely and courteously according to specified routes. To ensure optimization of all routes, the Bus Driver may make only designated stops in the order prescribed, unless otherwise communicated by the Dispatch Office.
• Complies with all federal, state, and local laws about the operation of buses, traffic, and safety.
• Ensures the highest quality of bus service is delivered to our customers.
• Assists customers in a safe, friendly, courteous, and helpful manner. This includes helping customers with disabilities, on and off the wheelchair lift. As requested by the customer, the Bus Driver will assist with safety restraints.
• Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
• Complies with all company safety rules and operates assigned vehicles to meet customer standards.
• Must be able to operate all equipment safely, efficiently, and adequately, including farebox, lift, radio, emergency equipment, hatches, and rear engine compartment door.
• Performs pre-trip inspection and completes DVIR in accordance with FMCSR to ensure bus and equipment are in safe, proper working condition.
• Coordinates detour, accident, and incident information to radio dispatch, and responds to instructions given.
• Makes effective independent decisions and manages conflicts based on safety, experience, training, and policies.
• Follows procedures for the collection, processing, and documentation of fares and counting passengers as required.
• Reports and properly follow up on all accidents or unusual incidents in, on, or near RATP Dev vehicles
• Collects/records bus fares, and transfers in accordance with transit procedures.
• Requires prolong sitting while driving/operating transit buses. Includes reaching above head to adjust mirrors and destination signs.
• Other duties as assigned as necessary
• High school diploma or equivalent is required
• Must be at least 21 years of age
• Must have a valid Class A or Class B CDL with passenger and air-brake endorsements.
• Requires the candidate to pass a DOT Physical exam, drug test and background check to include criminal background and motor vehicle record
• Effective oral and written communication skills, with the ability to effectively communicate with employees at all levels of the organizations and the general public.
• Ability to effectively manage and resolve customer conflicts.

We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!