Bus Arrival & Guest Services Concierge

Wind Creek; Bethlehem, Northern (Northampton County, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Wind Creek Bethlehem is seeking a Greeter - Bus to inform passengers about package offerings and maintain a positive image of Bus Marketing. The role emphasizes high-quality guest service and adherence to Wind Creek policies.

Candidates must be at least 18 years old, possess a High School diploma or equivalent, and communicate effectively in English. Availability for varied shifts, including weekends and holidays, is required.

Qualifications

• Prior customer service experience preferred.
• Must possess personal computer and data entry skills.
• Ability to communicate effectively in English in both oral and written form.
• Maintain professional appearance in Wind Creek uniform and standards.

Responsibilities

• Arrive on time and in proper uniform.
• Provide accurate bus/MV information and assist guests.
• Coordinate arrival/departure of buses and manage information flow.
• Deliver superior customer service per Wind Creek standards.
• Adhere to property policies and safety guidelines.
• Perform other duties as assigned by management.

Skills

Customer service

English communication

Interpersonal skills

Professional appearance

Teamwork

Education

High School diploma or equivalent

Tools

Personal computer

Data entry

Job description

Wind Creek Bethlehem is seeking a Greeter - Bus to inform passengers about package offerings and maintain a positive image of Bus Marketing. The role emphasizes high-quality guest service and adherence to Wind Creek policies.

Candidates must be at least 18 years old, possess a High School diploma or equivalent, and communicate effectively in English. Availability for varied shifts, including weekends and holidays, is required.