Burger King Shift Manager — Lead a Winning Culture

KIngfisher Franchises LLC; Monticello (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Burger King is seeking a Shift Manager in the United States to lead a shift with energy and urgent guest-first service, ensuring standards are met and guests feel welcomed. You will coach crew, manage break schedules, and help maintain a clean, safe restaurant environment.

You’ll also handle cash procedures, inventories, and shift documentation, while guiding colleagues toward future leadership opportunities within the brand.

Qualifications

• Proven leadership capabilities across fast-paced environments.
• Strong communication and coaching skills.
• Customer-first mindset with focus on guest experience.

Responsibilities

• Lead the shift with energy, urgency, and a guest-first mindset.
• Assign clear roles and keep the restaurant moving during peak periods.
• Protect food safety, product quality, order accuracy, cleanliness, and brand standards.
• Coach crew members in the moment, recognize strong performance, and correct issues quickly.
• Manage speed of service, deployment, breaks, and labor while protecting the guest experience.
• Handle guest concerns professionally and escalate when needed.
• Complete shift tasks including cash handling, deposits, inventory, and opening/closing duties.

Skills

Leadership

Communication

Customer service

Team management

Job description

BURGER KING

SHIFT MANAGER - LEAD A WINNING CULTURE

• Lead with energy. Serve with pride. Build a winning shift.
• We are not just looking for someone to hold keys. We are looking for leaders who can set the tone, develop people, protect our standards, and help the restaurant WIN - for our guests, our team, and our business.

WHO WE ARE

• Our restaurants are built around a simple standard: customer first, positive attitude, clean restaurants, great food, speed, teamwork, and accountability. Our Shift Managers bring those standards to life by leading from the floor, coaching in the moment, and making sure every shift is ready to win.

WHAT YOU'LL DO

• Lead the shift with energy, urgency, and a strong guest-first mindset - including a genuine "Welcome to Burger King!"
• Position the team for success, assign clear roles, and keep the restaurant moving during peak periods.
• Protect food safety, product quality, order accuracy, cleanliness, and Burger King brand standards throughout the shift.
• Coach crew members in the moment, recognize strong performance, and correct missed standards quickly and respectfully.
• Manage speed of service, deployment, breaks, and labor awareness while protecting the guest experience.
• Handle guest concerns professionally, recover the experience, and ESCALATE issues when needed.
• Complete shift responsibilities including cash handling, deposits or safe procedures as assigned, inventory/counts, opening or closing tasks, and required documentation accurately and on time.

THE CULTURE WE EXPECT

• CUSTOMER FIRST - Set the example. Every guest should feel welcomed, respected, and taken care of.
• POSITIVE & RESPECTFUL - Lead without drama. Build a shift where people are treated with respect and expected to perform.
• ACCOUNTABILITY - Own the shift. Follow through, address problems, and never walk past a missed standard.
• TEAMWORK - Put people in the right positions, jump in when needed, and help the team win together.
• CLEAN & READY - Keep the restaurant inspection-ready, guest-ready, and safe throughout the shift.
• PRIDE IN THE CROWN - Protect the brand by serving food and delivering service you would be proud to give your own family.
• GROWTH MINDSET - Develop your crew, accept coaching, and prepare yourself for Assistant Manager and Restaurant General Manager opportunities.

WHAT WE'RE LOOKING FOR

• Dependable leaders who show up on time, prepared, and ready to take ownership of the shift.
• Strong communicators who can give clear direction, coach respectfully, and keep the team focused.
• People who can make good decisions and stay calm in a fast-paced restaurant environment.
• Leaders who understand that food safety, cleanliness, speed, accuracy, cash control, and guest service are non-negotiable.
• People who want more than a job - they want responsibility, leadership experience, and an opportunity to grow.

WHY JOIN OUR TEAM?

• A team-first environment focused on respect, recognition, accountability, and development.
• Hands-on leadership training and opportunities to strengthen restaurant operations skills.
• A clear path for strong performers to grow into Assistant Manager, Restaurant General Manager, and future multi-unit leadership roles.
• Flexible scheduling based on restaurant needs, leadership coverage, and availability.
• A chance to lead in a restaurant culture that expects excellence, develops people, and celebrates wins.

OUR STANDARD

Come ready to LEAD. Come ready to COACH. Come ready to WIN.
If you want responsibility, growth, and the opportunity to make a difference every shift, we want to meet you.