Burger King Shift Leader

GPS Hospitality; Pottsville (Schuylkill County); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a dedicated Shift Leader to join their vibrant team. This role involves overseeing daily operations, ensuring exceptional customer service, and training team members in a fast-paced environment. If you thrive under pressure and enjoy leading a team, this position offers a supportive atmosphere with opportunities for career development. Join a passionate team that values hard work and dedication, and contribute to creating a positive dining experience for guests. This is a fantastic opportunity to grow your career in the hospitality industry!

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career Development Training

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be 18 years old and authorized to work in the US.

Responsibilities

• Ensure team provides outstanding service and satisfied guests.
• Train and coach the team while supervising operations.
• Demonstrate strong problem-solving skills and enforce cash policies.

Skills

Customer Service Skills

Supervisory Skills

Problem-Solving Skills

Ability to Work Under Pressure

Education

High School Diploma

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards in product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service & satisfied guests
2. Train & coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document violations
9. Perform other duties as assigned by the Restaurant General Manager

Job Requirements

1. 0-2 years of supervisory experience in a restaurant or retail setting
2. Excellent customer service skills
3. Ability to perform under pressure in a high-volume setting
4. Must be 18 years old and authorized to work in the US

Physical Requirements

1. Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
2. Ability to work in warm and cold temperatures
3. Stand for 8-10 hours
4. Lift up to 20 lbs

Benefits

We offer a passionate, fun, and positive work environment, with a welcoming and supportive team, along with:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage, citizenship status, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or any characteristic protected by law.

Accommodation

GPS Hospitality will make reasonable accommodations for qualified applicants with disabilities. Contact Human Resources at 770-738-8779 for assistance.