Burger King Shift Lead (Two Notch & Alpine)

Applegreen Group; Columbia (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Applegreen USA is recruiting a Shift Lead to support the GM and AGM at a South Carolina Burger King location. The Shift Lead will oversee a crew on assigned shifts, ensure smooth operations, and drive key performance outcomes in a fast-paced environment.

The ideal candidate demonstrates strong communication, leadership, and customer service skills, with prior supervisory experience. The role requires the ability to stand for long periods and lift 25–50 pounds, with flexible hours including

Qualifications

• High school diploma or equivalent.
• Strong communication and leadership abilities.
• Experience delivering outstanding customer service.
• Supervisory experience required.
• Able to stand for long periods and lift 25–50 lbs.
• Flexible hours including days, evenings, weekends and holidays.

Responsibilities

• Maintain inventory and ensure product readiness.
• Direct and coach crew for accurate, prompt service.
• Monitor performance and identify improvements and trends.
• Uphold brand standards and service quality.
• Motivate team to meet guest expectations with fast, friendly service.
• Cover Crew Member duties when needed.

Skills

Leadership

Communication

Customer service

Time management

Staff supervision

Multi-tasking

Education

High school diploma or equivalent

Job description

Position Summary

Applegreen USA is in rapid growth phase and is seeking to recruit a Shift Lead for one of our South Carolina Burger King locations. The Shift Supervisor supports the Restaurant General Manager (GM) and Assistant Manager (AGM) in managing the operations during assigned shifts driving key performance outcomes. The Shift Supervisor operates under the direction of the GM and directly oversees a shift of Crew Members.

POSITION TITLE: SHIFT LEAD (FT)

DEPARTMENT: BURGER KING SOUTH CAROLINA

REPORTS TO: BK MANAGER

FLSA: NON-EXEMPT / HOURLY

Position Summary

Applegreen USA is in rapid growth phase and is seeking to recruit a Shift Lead for one of our South Carolina Burger King locations. The Shift Supervisor supports the Restaurant General Manager (GM) and Assistant Manager (AGM) in managing the operations during assigned shifts driving key performance outcomes. The Shift Supervisor operates under the direction of the GM and directly oversees a shift of Crew Members.

Key Responsibilities

• Maintains inventory.
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities *Performs duties of the Crew Member when necessary.

Essential Skills, Experience, And Education Requirements

• Excellent verbal and written communication skills
• Excellent interpersonal, leadership, and organizational skills
• Excellent time management skills and ability to work across all shifts.
• High school diploma or equivalent required
• Experience providing outstanding customer service.
• Previous supervisory experience required.Ability to traverse all parts of the restaurant quickly.
• Frequent standing for long periods of time
• Must be able to lift 25-50 pounds at times.
• Must be at least eighteen (18) years of age.
• Ability to remain calm in a fast-paced environment.
• Ability to work flexible hours including days, evenings, weekends and holidays to meet the needs of the business.