BULK CAR-BUYING SPECIALIST

Nvpap; Las Vegas (NV); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health/Dental/Vision insurance (after

Job summary

Nevada Pic A Part is seeking a motivated Call Center Representative – Car Buyer Agent to join our Las Vegas team. You will manage inbound vehicle acquisition through phone and digital channels, using sales techniques and strong customer service to support our car inventory and sales goals.

Qualifications include prior sales experience, ideally in a call center or automotive setting; bilingual English/Spanish preferred; excellent verbal and written communication; ability to steer conversations,

Qualifications

• Experience in sales, preferably in a call center or automotive environment.
• Bilingual (English/Spanish) preferred.
• Excellent verbal and written communication skills.
• Proven ability to steer conversations and close deals while maintaining professionalism.
• Strong customer service orientation with quality experience focus.
• Analytical mindset to assess vehicle value and market trends.
• Self-starter who is coachable and goal-oriented.

Responsibilities

• Respond promptly to inbound leads via web-based tools and phone.
• Schedule vehicle pickup appointments efficiently and professionally.
• Build rapport with vehicle sellers and negotiate when needed.
• Monitor daily personal and team performance targets for sales and customer satisfaction.
• Document customer interactions, transactions, and appointments in company software.
• Collaborate with internal teams to improve lead-to-purchase conversions.

Skills

Bilingual (English/Spanish)

Verbal communication

Written communication

Negotiation

Customer service

Multitasking

Self-motivated

Job description

Description

As part of our ongoing expansion, Nevada Pic A Part is seeking a highly motivated and personable Call Center Representative – Car Buyer Agent to join our dynamic team. In this role, you will be responsible for managing the inbound vehicle acquisition process through effective communication, sales techniques, and customer service. Your goal will be to support our company’s vehicle inventory and sales objectives by securing quality vehicles from sellers through phone and digital channels. If you thrive in a fast-paced environment, enjoy helping people, and want to grow with a company that values enthusiasm and dedication, this is the opportunity for you.

Qualifications:

Requirements

Car Buying Agent

Location: 5100 N. Lamb Blvd. Las Vegas, NV 89115

Pay: $15-$16/hour plus commissions

Hours: Full-time: 40 hours/week

Company Overview: Nevada Pic A Part is more than just a salvage yard – it’s a dynamic automotive recycling facility where automotive enthusiasts, DIY mechanics, and car lovers come together to find quality used parts at unbeatable prices. With thousands of vehicles in stock and a constantly rotating inventory, every day offers something new and exciting, whether it’s hunting for an essential auto part or bringing a project car to life. We strive to be safe, clean, and helpful while providing excellent customer service, so come visit us today!

Previous experience in sales, ideally within a call center or automotive environment.

• Bilingual (English/Spanish) preferred.
• Excellent verbal and written communication skills.
• Proven ability to control conversations, think on your feet, and close deals while maintaining a friendly, professional tone.
• Strong customer service orientation with a focus on delivering high-quality experiences.
• An analytical mindset with the ability to assess vehicle value and market demand trends.
• Dependable, adaptable, and able to multitask in a high-volume setting.
• Self-starter who is coachable, goal-oriented, and thrives in a results-driven environment.

Essential Duties and Responsibilities:

• Respond promptly to paid leads using a variety of web-based tools and platforms.
• Answer incoming phone calls and schedule vehicle pickup appointments efficiently and professionally.
• Build rapport with vehicle sellers, guiding them through the process and negotiating deals when necessary.
• Monitor and meet daily individual and team performance targets related to sales, productivity, and customer satisfaction.
• Use company software to maintain detailed and accurate records of customer interactions, transactions, and appointments.
• Collaborate with internal teams to ensure smooth logistics and continuous improvement in lead-to-purchase conversion rates.

Benefits:

• Health/Dental/Vision insurance (after 90-day probationary period)
• 401K with company matching after a year of employment
• Paid time off (after 90 days)
• 9 paid working holidays