Building Supervisor

Securitas Security Services USA; Bristol Township (Bucks County); On-site; USD 36,000 - 44,000; Full time

Job summary

Securitas USA is seeking a Building Supervisor to lead day-to-day operations at a data center site, overseeing 15–20+ officers and ensuring strict adherence to post orders and client requirements.

You will coordinate schedules, conduct post audits, and manage incidents while reporting to the Campus Supervisor. A CPR/First Aid/AED certification and security leadership experience are required, with experience in data center environments preferred.

Qualifications

• CPR/First Aid/AED certification is required.
• Experience supervising a crew in security or related field.
• Ability to manage multi-shift teams in a high-security setting.
• Proficient in Microsoft Outlook, Teams, Quip, Chime, Slack, and Forms.

Responsibilities

• Oversee daily security operations for the assigned building, covering both perimeter and internal posts.
• Directly supervise 15–20+ security officers, providing coaching, guidance, and performance management as needed.
• Manage daily schedules, address call-offs, no-shows, and fill open shifts to maintain post coverage.
• Communicate all schedule updates and operational concerns to the Campus Supervisor and Account Manager.
• Conduct regular post checks and post audits to ensure compliance with site procedures and standards.
• Track operational metrics and submit documentation through Outlook, Teams, Quip, Microsoft Forms, and Chime.
• Complete daily end-of-shift reports documenting activities and incidents.
• Respond to alarm activations and incidents, ensuring resolution per protocol.
• Administer corrective actions up to including written warnings and termination tickets when warranted.
• Ensure officers meet compliance standards and site expectations.
• Serve as a working supervisor, able to work at any post across the site.
• Maintain a flexible schedule for visibility across shifts.
• Report safety incidents and complete investigations per company guidelines with HR collaboration.
• Verify officers are equipped and aware of emergency procedures, with hourly post-checks.
• Maintain professional interactions reflecting high standards of courtesy and service.
• Escalate incidents per Post Orders and policies with proper communication.

Skills

CPR/First Aid/AED

Crew supervision

Shift management

Communication

Data center familiarity

Tools

Microsoft Outlook

Microsoft Teams

Quip

Chime

Slack

Microsoft Forms

Job description

Building Supervisor

Wage: $28.00/ hour

Schedule: Monday–Friday; 5:00 AM–1:00 PM

Position Summary

The Building Supervisor is the lead security supervisor assigned to a specific data center building, responsible for overseeing all day-to-day operations. This role ensures full compliance with site-specific procedures, supports staffing needs, and maintains consistent operational standards across all posts. Operating in either a construction or fully functioning data center environment, the Building Supervisor serves as the on-site authority for post execution, officer performance, and real-time coordination, reporting directly to the Campus Supervisor.

Key Responsibilities

• Oversee daily security operations for the assigned building, covering both perimeter and internal posts.
• Directly Supervise 15–20+ security officers, providing coaching, guidance, and performance management as needed.
• Manage daily schedules, address call-offs, no-shows, and fill open shifts to maintain post coverage.
• Communicate all schedule updates and operational concerns to the Campus Supervisor and Account Manager.
• Conduct regular post checks and formal post audits to ensure compliance with site procedures and operational standards.
• Track key operational metrics as required by the client work order and submit documentation through Outlook, Teams, Quip, Microsoft Forms, and Chime.
• Complete daily end-of-shift reports to document activities, officer performance, and any incidents or issues.
• Respond to and manage alarm activations and other security incidents, ensuring resolution and escalation per protocol.
• Administer corrective actions up to and including written warnings and submit termination tickets when warranted.
• Ensure all officers meet required compliance standards and site expectations.
• Serve as a working supervisor capable of stepping into and performing duties at any post across the site.
• Maintain a flexible schedule to enable visibility and engagement across all shifts.
• Promptly report all safety violations, near misses, injuries, and accidents, ensuring all incident and investigation reports are completed within alignment with company guidelines and in collaboration with HR.
• Confirm officers are properly equipped (radios, PPE, badges) and aware of their emergency response procedures. Conduct hourly post-checks on all posts.
• Maintain a strong customer service presence by setting the tone for professional conduct, ensuring all interactions with client personnel, contractors, and visitors reflect the highest standards of courtesy, respect, and professionalism at all times.
• Ensure all incident escalations are executed in accordance with Post Orders and established company policies, validating that officers are following proper communication and escalation protocols.
• Foster positive relationships by networking regularly with client contacts and local subject-matter experts (SMEs) within each shell to support partnership, alignment, and operational success.

Required Qualifications

• Ability to obtain a Valid certification in CPR, First Aid, and AED.
• Proven experience in directly supervising and managing a crew or group within an industry setting or in a contract security or public safety environment.
• Ability to manage a multi-shift team in a high-security, fast-paced environment.
• Proven ability to operate proficiency in systems like Microsoft Outlook, Teams, Quip, Chime, Slack and Microsoft Forms.
• Excellent written and verbal communication skills.
• Strong problem-solving skills and ability to make decisions under pressure.
• Familiarity with data center environments or large-scale construction projects preferred.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Our Company Mission

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].