BUILDING SERVICE WORKER

La Crosse County; La Crosse (WI); On-site; USD 36,000 - 54,000; Full time

Job summary

La Crosse County seeks a Building Services/ Security Associate to monitor the entrance to the Law Enforcement Center, operate security screening equipment, and guide the public with clear directions.

The role requires standing for long periods, some custodial tasks, and basic maintenance work; a high school diploma or GED is required, with preference for related security experience.

Qualifications

• High school diploma or GED is required.
• Experience in building security, cleaning, maintenance, or law enforcement is preferred.
• Ability to operate security detectors and related equipment.

Responsibilities

• Stands at the entrance to monitor people entering/leaving the building.
• Operate security detection devices such as X-ray scanners or other equipment.
• Request compliance with security procedures and redirect non-compliant individuals.
• Examine personal effects to ensure adherence to building security policy.
• Provide information and directions to the public and County departments.
• Monitor County parking areas for safety and enforce parking rules.
• Assist with mail delivery and basic custodial tasks as needed.
• Lifts, moves, and carries boxes up to 50 lbs as required.

Skills

Building security

Interpersonal skills

Follow instructions

Customer service

Education

High school diploma or GED

Tools

X-ray scanner

Security equipment operation

Job description

Overview

FLSA: Non-Exempt Employees in this class ensure safety by performing door-watch and security screening work in monitoring the entrance to the Law Enforcement Center. Employees also perform some duties incidental to repairs, cleaning and related tasks. Employees are selected by the Facilities Director and work under moderate to close supervision of the Building Services Supervisor.

Essential Leadership Functions

Act with Integrity and Build Trust

• Demonstrate mutual respect, humility, and honesty in all interactions
• Speak up appropriately, even when expressing unpopular viewpoints
• Actively listen and remain open-minded to diverse perspectives

Drive for Results

• Set clear goals and objectives to motivate self and others to achieve outcomes
• Seek new opportunities to improve processes and drive sustainable results
• Hold self and others accountable through consistent evaluation and monitoring

Develop Talent and Effective Teams

• Foster a collaborative environment that encourages knowledge sharing and growth
• Provide mentorship and support to help self and others reach full potential
• Recognize and leverage diverse strengths within self and team

Lead with Vision and Strategy

• Understand and communicate a compelling vision that aligns with organizational goals
• Develop and execute comprehensive strategies to achieve long-term objectives
• Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully

Lead with Paradoxical, Critical, and Agile Thinking

• Navigate complex situations by considering multiple perspectives
• Adapt quickly to changes and uncertainties in the work environment
• Make critical decisions using analytical skills, experience, and input from others

Build and Maintain Effective Relationships

• Communicate and collaborate effectively with stakeholders across the organization
• Influence others through coaching, consulting, and team-minded thinking
• Develop and sustain partnerships that create positive outcomes for all stakeholders

Cultivate Community Engagement and Provide Excellent Service

• Understand and address the needs and concerns of the community
• Incorporate community perspectives into decision‑making processes
• Drive initiatives that create positive impacts beyond the organization

Demonstrate Emotional Intelligence

• Show self‑awareness and manage emotions effectively in challenging situations
• Seek and respond constructively to feedback, even in the face of setbacks
• Balance empathy with accountability when leading self and working with others

Essential Job Functions

Demonstrates self-leadership, seeks out opportunities for personal growth and development, accepts feedback and demonstrates ability to learn and apply.

Shares ideas and demonstrates respect, humility, honesty, and open-minded thinking. Demonstrates flexibility, acceptance of change and emotional intelligence.

Takes initiative and demonstrates the ability to think critically and strategically.

Participates as a contributing member of the team and brings authentic self to discussions regarding all aspects of the work.

Demonstrates ability to build and maintain effective relationships. Contributes positively to an inclusive workplace.

Stands at designated entrance to the Law Enforcement Center to monitor persons entering or leaving. Ensures that persons entering or leaving the building pass through designated security detection devices. Operates security detection devices such as x‑ray scanner for metal detection or other equipment.

Stops persons causing security devices to activate and requests compliance with security procedures, such as emptying pockets of metal objects.

Examines personal effects of persons to ensure compliance with building security policy.

In the event of non compliance with building security, notifies appropriate staff to handle compliance problems. Does not enforce security. Does not arrest nor physically restrain persons.

Provides information and gives clear and concise directions and information to the public. Gives directions to the public in regard to County Departments and the Courts.

Monitors all County parking lots for safety, security, and parking violations. This is done on foot except during inclement weather when a County vehicle is used. Issues parking tickets and empties the meter money in Countyparking lots.

Picks up and delivers mail to other work sites. Drives a County vehicle. Keeps the entrance way to the building and screening equipment clean.

Maintains sidewalks in winter by removing snow and maintains lawn in the summer by mowing grass, pruning trees and shrubs and watering. This is done downtown and at other County owned properties.

Performs minor maintenance and custodial tasks, on occasion. Delivers and removes confidential material bins.

Lifts, moves and carries boxes and other items.

In this public service position, employee is required to be courteous, cooperative and respectful at all times, with the public and clients. Also establishes and maintains a courteous, cooperative and respectful working relationship with other employees, supervisors and public officials.

Displays cooperativeness and is accommodating to requests of County officials and requests for maintenance assistance.

Maintains a good attendance record. Employee is expected to report to work when scheduled, with minimum use of sick leave, to build up sick leave balance for income protection for unexpected illness.

Physical demands: Stands for long period of time, and frequently stands and walks around the building facilities. Frequently operates building security screening equipment, using near and far vision; reads, writes and uses independent judgment. Majority of work is performed indoors; works outdoors in summer and winter conditions. Uses fingers, hands and vision while operating security detection devices. Occasionally works at heights. Uses a variety of equipment, including ladders and step stools. Regularly carries (up to 50 lbs.), pulls, pushes, bends, reaches, crouches, kneels, climbs.

Related Job Functions

Performs other incidental janitorial duties as required or directed.

This job description is not intended to encompass every job duty or responsibility but is only illustrative. This position is required to perform other duties as may be assigned or required.

Knowledge, Skills and Abilities

Knowledge of building security policies.

Knowledge of the operation of building security equipment. Knowledge in the care of building security equipment.

Ability to follow routine verbal and written instructions. Ability to work under moderate supervision.

Ability to perform essential job functions, including lifting, pulling, bending, climbing and ability to work at heights.

Training, Experience and Other Requirements

Graduation from high school or GED.

Prefer related experience in building security, cleaning or maintenance, or law enforcement.Excellent customer services skills.

Good interpersonal and communications skills.

Good work record/history.

Basic computer and keyboard skills.

Successfully pass criminal background check and have valid driver's license and good driving record. Pass all training provided by the Sheriff's Department regarding building security.