Building Plan Review & Compliance Officer

Town-of-Palm-Beac; Florida; On-site; USD 60,000 - 90,000; Full time

Job summary

The Town of Palm Beach is seeking a Building Plan Review & Compliance Officer to ensure regulatory compliance across permits, inspections, and private provider activities. This role supports the Planning, Zoning & Building Department by monitoring timelines, reviewing documentation, and maintaining audit readiness.

Under the supervision of the Business Services Supervisor, you will update EPL workflows, track fee changes, and coordinate communications with staff and private providers to sustain

Qualifications

• Must possess knowledge of Florida building permit statutes and timelines.
• Experience with document auditing, compliance tracking, and records management.
• Ability to learn EPL workflows and compliance modules.
• Strong written and verbal communication skills.
• Customer service experience required.

Responsibilities

• Monitor statutory timelines and compliance checkpoints under Florida statutes HB 803/SB 1234.
• Review permit documents, private provider submissions, and records for accuracy.
• Update EPL workflows and compliance fields per requirements.
• Ensure compliance with statewide uniform permit forms.
• Track fee reductions and manage admin fee controls.
• Oversee private provider registration and statewide registry requirements.
• Review permits for completeness and statutory alignment.
• Prepare compliance documentation for audits and reporting.
• Provide admin and technical support to the Permit Intake Team.
• Advise staff on updated procedures and reporting.
• Maintain audit-ready digital and physical records.
• Coordinate compliance communication with staff and providers.
• Identify workflow gaps and suggest improvements.
• Prepare recurring compliance reports.
• Assist Directors with reviews.

Skills

Customer service

Attention to detail

Communication skills

Organizational skills

EPL workflow learning

Analytical thinking

Education

High School diploma or GED

Associate's Degree preferred

Certified Permit Technician designation preferred

Job description

The Town of Palm Beach is an internationally acclaimed destination known worldwide for its extraordinary beauty, small-town charm, and exceptional service standards. Our residents are some of the world's most influential people and they choose Palm Beach to call home because of the amazing quality of life. The Town is seeking a key position to perpetuate its values, of excellence and reliability in this one-of-a-kind setting.

The employees of the Town commit to and are guided by the following values:

• Respect for everyone;
• Highest ethical standards;
• Cooperation and teamwork;
• Commitment to quality;
• Spirit of innovation;
• Open and timely communication; and
• Personal responsibility and accountability.

The Building Plan Review & Compliance Officer performs specialized administrative, regulatory, and documentation tracking duties to ensure the Planning, Zoning & Building Department (PZB) complies with statutory building-permit, inspection, private provider, documentation, and reporting requirements. This position is responsible for monitoring statutory timelines, reviewing compliance documentation, updating workflows within the Enterprise Permit & Licensing (EPL) system, coordinating fee adjustments, maintaining internal controls, supporting private provider oversight, and ensuring audit readiness associated with legislative changes mandated by HB 803 and SB 1234.

Works as a member of the Permit Intake Team, under direct supervision of the Business Services Supervisor, following approved departmental policies and procedures. It supports the Town’s goal of improving permit turnaround times, enhancing internal compliance controls, maintaining audit readiness, and ensuring continued high-quality service to the community as private provider activity expands.

• Monitors statutory timelines and compliance checkpoints required under Florida Statutes, including HB 803 and SB 1234.
• Reviews and audits all permit documentation, including private provider submissions and compliance records.
• Updates and maintains EPL workflows and compliance fields per statutory requirements.
• Ensures Town compliance with statewide uniform permit application forms.
• Tracks fee reductions and maintains controls for administrative fees.
• Supports oversight of private provider registration and statewide registry requirements.
• Reviews incoming permits for completeness, accuracy, and statutory alignment.
• Prepares compliance documentation for audits and statutory reporting.
• Provides administrative and technical support to the Permit Intake Team.
• Serves as a compliance resource for staff on updated procedures and reporting requirements.
• Maintains organized digital and physical records for audit readiness.
• Coordinates compliance-related communication with Town staff and private providers.
• Identifies workflow discrepancies and recommends improvements.
• Ensures completion and accuracy of statutory notices and correspondence.
• Assists with preparation of recurring compliance reports.
• Provides other analysis and reviews as requested by the Director and Assistant Director of PZB.

• Must possess a High School diploma or GED equivalent, Associate's Degree preferred.
• Requires a minimum of five years of responsible technical or office support work experience in a professional office setting.
• Customer service experience required.
• Certified Permit Technician designation preferred.
• Must have valid State of Florida Driver's License or the ability to obtain one within 30 days of appointment.

• Knowledge of Florida building permit statutes, timelines, inspection authority, and private provider requirements.
• Ability to understand and apply statutory definitions, required notices, revised permitting timelines, and reporting obligations.
• Knowledge of compliance tracking, document auditing, and records management principles.
• Ability to learn and utilize structured EPL workflows and compliance modules.
• Strong organizational and multitasking skills to support high-volume permitting operations.
• Effective written and verbal communication skills for interactions with applicants, private providers, and staff.
• Ability to follow established departmental procedures while recommending improvements within approved guidelines.