Building Operations Manager

Brigham Young University; Provo (UT); On-site; USD 32,000 - 41,000; Full time

Job summary

Brigham Young University in Provo, Utah is seeking a Building Operations Manager to lead day-to-day building operations and support campus events. The role involves supervising staff, ensuring safety protocols, coordinating facilities maintenance, and mentoring both student and staff team members.

The position emphasizes physical work, reliable scheduling, and strong alignment with the university mission, including engagement in continuous professional development.

Qualifications

• One year of professional experience in building operations or a similar industry.
• Firm commitment to BYU's mission.
• Ability to meet physical requirements described in the posting.

Responsibilities

• Provide leadership, training, and job oversight to all employees.
• Manage the cleanliness of assigned buildings with staff and student employees.
• Submit and track work orders for painting, electrical, heating, air conditioning, plumbing, etc.
• Maintain customer satisfaction and address concerns from building patrons.
• Oversee athletic event facility setups and coordinate logistics.
• Support occasionally flexible schedules to accommodate weekend events.
• Mentor and develop student and non-student employees.

Education

Bachelor's degree

Job description

Why Work at BYU

At Brigham Young University (BYU), your work is an opportunity to contribute to a distinctive educational mission rooted in the gospel of Jesus Christ and to make a meaningful difference in the lives of students.

As the flagship university of The Church of Jesus Christ of Latter-day Saints, BYU strives to be among the exceptional universities in the world. We are devoted to our faith, our students, and the University’s Mission: “To assist individuals in their quest for perfection and eternal life.”

We seek staff members who enthusiastically embrace and advance this unique mission. Across the university, staff bring their expertise and talents to work that helps students learn, grow, and thrive. A culture of covenant belonging, weekly devotionals, meaningful opportunities for learning and growth, and a beautiful and historic campus make BYU a distinctive and inspiring place to build a career.

Belonging Statement

United by our common primary identity as children of God, BYU values and embraces the variety of individual characteristics, life experiences and circumstances, perspectives, talents, and gifts across the BYU community. This richness strengthens our shared efforts to create and support an environment of covenant belonging centered in Jesus Christ.

Employment Requirements

Members of The Church of Jesus Christ of Latter-day Saints are required to hold and be worthy to hold a current temple recommend to be hired and to remain in any position at BYU.

In hiring decisions, Brigham Young University lawfully gives strong preference to qualified, faithful members of The Church of Jesus Christ of Latter-day Saints. All employees are required to abide by the university’s Honor Code and Dress & Grooming Standards. Successful candidates are expected to support and contribute to the academic and religious missions of the university, which are aligned with the principles and doctrine of The Church of Jesus Christ of Latter-day Saints.

Equal Opportunity

Brigham Young University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status.

Building Operations Manager

This position is responsible for managing the day-to-day operations of the assigned buildings and providing support for all area-related events. This includes instructing and working with all employees while performing all building operation functions and all event setups that are scheduled in the buildings. This position is responsible for the training of employees on proper safety protocols and use of equipment and chemicals established for the needs of the area. Responsibilities include recruiting, hiring, training, mentoring, time management, accountability, safety, cleanliness, customer service and following directions from upper management, and other reasonable responsibilities that may be assigned.

Assigned Schedule: 5:00am-1:30pm Monday-Friday

Whatyou’lldo in this position:

Operations and Building Care Standa_rds

• Provide leadership, training, and job oversight to all employees.
• Manage the cleanliness of assigned buildings by working with ¾-time, part-time employees, and student employees

Administration, Communication, and Customer Relati_ons

• Determine needs and submit work orders for the buildings such as painting, electrical, heating, air conditioning, plumbing etc. and follow up to ensure that issues are addressed in a timely manner.
• Keep in contact with patrons of the buildings to determine customer satisfaction and take care of any concerns.

EventCollaborationManagement

• Oversees and participates in athletic event facility setups, ensuring proper execution with staff, and coordinating logistics.
• Work occasionally flexible schedule to support weekend events.

Leadership Support

• Guide the development of student and non-student employees by working alongside them to teach, train, and mentor.
• Communicate, encourage, and hold accountable all student and non-student employees regarding their job responsibilities.

Seek Personal and Professional Development

• Attend seminars, workshops and conferences when appropriate to improve job and leadership skills.
• Engage in personal study of administrative and skill development materials.

What qualifies you for this role:

Required:

• A firm commitment to the mission of BYU
• One year of professional experience in building operations or a similar industry (or current BYU Building Operations Manager).

Physical Exam and Lift Test Required

Physical Effort

• Moderate – Physical effort represented by frequent handling of medium weight objects (approx. 20-50 lbs.) and materials, or use of medium weight hand tools. May require climbing and working from ladders or in awkward positions. (Elaborate below)

_Environment _

• Frequent exposure to unfavorable conditions such as all-weather, or working in cramped, very dirty, or unpleasant quarters (Elaborate below)

Hazards

• Frequent existing or potential hazards (Elaborate below)

Physical Requirements

• Perform tasks such as lifting tables, chairs, riser stairs, climbing ladders for cleaning, changing light bulbs, etc. for 6–8 hours per day. Closed-toe shoes and gloves are recommended for safety
• Participate in snow removal as needed. Appropriate cold-weather gear is recommended, including a hat, gloves, boots, layered clothing, and sunscreen
• Operate equipment such as vacuums, running floor machines, buffers, genie lift, and loaders as required. Eye and hearing protection, closed-toe shoes, and gloves are recommended
• Exposure to cleaning chemicals. Eye protection, closed-toe shoes, and gloves are required

Preferred

• Bachelor’s degree
• 3 years building care experience
• 1 year supervisory experience

What we offer in return:

This position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Generous vacation and sick time, plus 13 paid holidays
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long term disability benefits
• Paid parental and maternity leave
• Wellness program
• Free on-campus parking
• Free UTA passes for employee, spouse, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

Pay Grade: 49

Typical Starting Pay: $23.25 to$30.00 an hour