Building Automation Service Specialist

Siemens AG; Pelham (AL); On-site; USD 44,000 - 75,000; Full time

Job summary

Siemens in Pelham, AL is seeking a Service Specialist to support our building automation systems and deliver energy-saving, sustainable outcomes for customers. The role emphasizes safety, teamwork, training, and field service excellence across on-site projects.

The ideal candidate has electro-mechanical experience with PC/software proficiency, is legally able to work in the United States, and is willing to work overtime and participate in after-hours on-call rotations.

Qualifications

• Electro-mechanical experience or education.
• Willingness to use laptop, email, smartphone and tablet.
• Experience with Microsoft Office is preferred.
• Legally authorized to work in the United States without sponsorship.

Responsibilities

• Execute digitalization and standard service operations strategies.
• Collaborate with Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center staff.
• Follow safety requirements and complete required training per path.
• Coordinate with contractors on job sites and maintain tools and test equipment.
• Support after hours during on-call rotation and perform repairs on automation systems.
• Complete service ticket documentation and maintain preventive maintenance schedules.
• Document services performed and generate reports in Siemens tools.
• Instruct customer personnel on proper system operations and provide training.
• Identify discrepancies, suggest upgrades, and assist in pricing repairs.
• Perform system checkout and startup on projects; work overtime as needed.
• Participate in on-site final walk or turnover; handle other duties as assigned.

Skills

Electro-mechanical experience

User PC/software

Laptop, email, smartphone

Microsoft Office

Overtime willingness

Authorized to work in US

Education

High school diploma or GED

Job description

Position Location: This role supports our Pelham, AL branch location, which serves customers throughout the greater Pelham, AL area.

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are i mproving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe , adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

Transform the everyday with us!

Our Service Specialists p erform assigned tasks on building automation systems. Tasks include service agreement maintenance, projects, and on-call (time and material) service. Responds to emergency service calls as directed during regularly scheduled hours and after hours as needed. Our S ervice Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment.

As a Service Specialist, you will:

• Execute digitalization and standard service operations strategies
• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
• Follow safety requirements as outlined by Siemens and customers and successfully completes assigned training as outlined in the training path
• Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintains tools and test equipment
• Support after hours during on-call rotation, responds to service calls (emergency and on-site) as assigned. Performs repairs as directed on all automation system types
• Be responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules
• Maintain complete and accurate documentation of services performed and generates reports within Siemens tools
• Provide instructions to customer personnel regarding proper system operations and assists with training
• Identify and reports system discrepancies, suggests system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and performs system checkout and startup on projects
• Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments)
• Work rotational on-call and/or minimal overnight travel
• Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs performs other duties as assigned

You will make an impact with these qualifications:

Basic Qualifications:

• Electro-mechanical experience (either in a previous role or through education) and user PC/software skill
• Must be able and willing to use laptop, email, smartphone, and tablet
• Experience with Microsoft Office (Word, Excel, and Outlook)
• Ability and willingness to work overtime when needed
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• 1+ years of experience servicing electronic control or HVAC equipment
• High school diploma or state-recognized GED
• 1+ years of experience installing and servicing electronic control or HVAC equipment
• Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations
• Engineering and programming (PLC or BMS) background
• Knowledge of building system communication protocols (BACnet, Modbus, TCP/IP)

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About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

Curious to see what a Building Automation Specialists do es every day?

The pay range for this position is $43,610 - $74,761 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Pay Transparency

Siemens follows Pay Transparency laws.