Building Automation and Digital Services Leader

Trane Technologies; East Providence (RI); Hybrid; USD 129,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Job summary

Trane Technologies seeks a driven Building Automation and Digital Services Leader to grow our Digital Service solutions in the New England Area. This role will lead a team including an Area Service Manager, BAS technicians, and an Account Engineer to accelerate adoption and ensure high‑quality service delivery.

You will partner with Service Sales Leaders and the Regional Digital team to close HVAC controls and SaaS opportunities, provide coaching, and monitor market trends to identify new

Qualifications

• Bachelor’s degree in Engineering, Business, Technology, or related field.
• 8+ years in HVAC/building tech, digital services, or technical service.
• Strong knowledge of commercial HVAC systems and building controls.
• Excellent communication and relationship-building skills.
• Proven ability to drive growth and lead cross-functional initiatives.

Responsibilities

• Develop and execute strategic plans to expand adoption of HVAC Controls and Digital Service solutions in assigned markets.
• Lead a team to tailor solutions to meet customer needs and deliver value.
• Provide coaching and tools to elevate stakeholder competency and trust in digital delivery.
• Partner with Service Sales and Regional Digital teams to achieve sales targets, revenue and KPIs.
• Ensure setup, activation, and ongoing fulfilment of digital services including analytics and SaaS solutions.
• Support issue resolution and escalation for seamless onboarding and experience.
• Monitor market trends and identify opportunities for innovation or improvement.
• Hold monthly business reviews to track growth targets and KPIs.

Skills

Team leadership

Strategic thinking

Communication

Cross-functional leadership

Growth enablement

Education

Bachelor’s degree in Engineering, Business, Technology, or related field

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

Job Summary

Trane Technologies seeks a driven Building Automation and Digital Services Leader to lead the growth and fulfillment of our industry-leading Digital Service solutions in our New England Area. This role will lead a team of an Area Service Manager, BAS technicians, and Account Engineer to accelerate digital solution penetration, ensure high‑quality service delivery, and strengthen customer outcomes through data‑driven insights. This leader serves as the area’s subject‑matter expert for digital services and will partner closely with Service Sales Leaders and Regional Digital Business Development Manager to close and fulfil HVAC Controls and Service-as-a-Software (SaaS) opportunities.

What you will do

• Work with Regional Digital Operations Leader and peers across the region to develop and execute strategic business plans to expand the adoption of Trane’s HVAC Controls and Digital Service solutions in assigned markets.
• Lead a team of an Area Service Manager, BAS technicians, and Account Engineer to ensure HVAC Controls and Digital solutions are appropriately tailored to meet customer needs and deliver value.
• Provide coaching, training, and tools that elevate key stakeholder competency and trust in how Trane delivers customer value through our Digital Solutions.
• Partner with area Service Sales Leaders and Regional Digital team to achieve or exceed assigned sales targets, revenue and profit goals, and KPIs.
• Ensure successful setup, activation, and ongoing fulfillment of digital services, including remote monitoring, analytics, connected controls, and other platform-enabled/SaaS solutions.
• Support issue resolution and escalation management to ensure seamless customer onboarding and experience.
• Monitor and analyze market trends, competitive landscape, and customer feedback to identify and recommend new opportunities for innovation or improvement.
• Hold monthly business reviews of the Digital business in your area towards growth targets and other KPIs

What you will bring

• Bachelor’s degree in Engineering, Business, Technology, or a related field; or equivalent experience.
• 8+ years of experience in HVAC, building technologies, digital services, or a technical service organization.
• Strong understanding of commercial HVAC systems, building controls, or facility operations.
• Excellent communication, presentation, and relationship-building skills.
• Proven ability to drive growth, enable teams, and lead cross‑functional initiatives.

Preferred Qualifications

• Strong understanding of digital service platforms, connected equipment, building automation, and data‑driven service models.
• Familiarity with Trane’s product portfolio, mechanical service agreements, controls platforms, and commercial contracting processes.
• Prior leadership in sales enablement, service operations, or digital transformation roles.

Key Competencies

• Influence without direct authority across a highly matrixed organization.
• Strategic thinker with the ability to clearly connect customer challenges to digital solutions.
• Comfortable discussing analytics, integration, AI-driven optimization, and connected services.
• Team-oriented with strong collaboration skills and the ability to influence without authority.
• Curious, proactive, and adaptable as digital offerings continue to evolve.

Annual Base Salary Range Or Hourly Base Pay Range

$128,600.00 - $182,664.99

Compensation Type

Salary

Incentive Eligible

Yes

Sales Commission Eligible

No

Disclaimer

We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive At Work And At Home

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.