Building Assistant

SJSU Student Union; San Jose (CA); On-site; USD 25,000 - 29,000; Part time

Job summary

SJSU Student Union is seeking a Building Assistant to support Operations, Event Services, and Building Supervision at the Diaz Compean Student Union in San Jose, CA. The role includes helping with room setups, cleanliness, and enforcing building policies.

Shifts span weekdays, weeknights, and weekends. Eligible students will have first aid/CPR certification and a commitment to customer service while working in a dynamic campus facility.

Qualifications

• Current First Aid/CPR/AED certification required or obtainable within six months of hire.
• Ability to work in a fast paced, noisy environment.
• Experience in customer service preferred.
• Must be a matriculated SJSU student and enrolled at least half-time during term.

Responsibilities

• Perform custodial tasks including cleaning restrooms, trash, floors, glass, inside and outside the building.
• Interact with clients, set up rooms, provide security, and maintain cleanliness of public and event spaces before, during, and after use.
• Assist with opening/closing the building and monitoring usage in public and meeting spaces.
• Report building problems or damage.
• Assist with enforcing policies and safety procedures, including OSHA and NFPA guidelines.
• Help with building emergencies and evacuations as needed.
• Maintain professional conduct at all times.
• Perform additional duties as necessary.

Skills

Customer service

Verbal communication

Policy enforcement

Teamwork

Physical stamina

Education

Currently a SJSU student enrolled at least half-time

Job description

Building Assistant

Department: SU Operations

Employment Type: Part Time

Location: Diaz Compean Student Union

Reporting To: Candice De La Rosa

Compensation: $18.50 - $21.25 / hour

Description

Postion Overview

The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San Jose State University in downtown San Jose, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.

Mission

The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience.

Job Summary

The Building Assistant works a variety of weekday, weeknight and weekend shifts assisting with SU Operations, Event Services, or Building Supervision functions such as meeting space setups and strikes, maintaining cleanliness of public and meeting spaces prior to, during and after use, client interaction and enforcement of building policies. Under supervision of the SU Operations Manager, and following additional instructions provided by other full-time Operations personnel, and/or the Student Building Supervisor.

Essential Functions and Tasks

• Performs custodial tasks, which include but may not be limited to cleaning restrooms, emptying trash, sweeping and mopping floors, cleaning glass, etc. inside and outside the Student Union building.
• Interacts with clients, performs room set-ups, strikes, and security, and maintains cleanliness of public spaces and meeting and event spaces prior to, during, and after use.
• Assists with opening and closing the building, and with monitoring of building usage in public spaces and in meeting and event spaces.
• Reports on any building problems and/or interior or exterior damage.
• Assists with decisions that affect the operation and public image of the SU Corporation.
• Assists with security control for a variety of events as necessary.
• Assists with safety and security of the SU building and its patrons.
• Assists with enforcement of SU building policies and procedures, OSHA policies, and National Fire Protection and Life Safety issues.
• Assists with building emergencies and with building evacuations.
• Maintains a professional attitude and conduct at all times.
• Performs additional job‑related duties as necessary.

Qualifications

Minimum Qualifications

• Current First Aid/CPR/AED certification, American Red Cross preferred, or May acquire them during the first six months of employment (which can be accomplished through SU staff trainers). Online certifications will not be accepted.
• Ability to work in a fast paced, upbeat, and noisy work environment.
• Experience in a customer service setting strongly preferred.
• Must be a matriculated SJSU student and continuously enrolled at least half‑time* during the academic term.
  • *Half‑time is defined as follows: Enrollment Status Half‑time Units Undergraduate and Post baccalaureate Students 6.0-8.0 hours/semester

Knowledge, Skills, and Abilities (KSAs)

• Strong customer service and verbal communication skills.
• Ability to follow directions and/or work throughout a shift or project.
• Initiative and demonstrated ability to make decisions and judgments within scope of work.
• Must have ability to enforce policies and procedures.
• Ability to assist in or perform a wide variety of duties.
• Some strenuous physical work; ability to lift, push or pull objects weighing in excess of 50 lbs.
• Ability to develop and maintain relationships within a highly diverse community.

Work Requirements

Physical Demands and Work Environment

• The position works in an indoor, recreation facility program‑oriented environment.
  • The physical demands of this position are described below
    • Sitting, walking, twisting, bending, climbing, pulling, pushing, squatting, crawling, kneeling, balancing, reaching, and coordination (eye, hand, foot).
    • Fall (Slip, Trip) Conditions that result in falls (impacts) from height or traditional walking and playing surfaces.
    • Lifting and carrying, often 10-25lbs, frequently 26-50lbs, occasionally 50-75 lbs.
    • Hearing and speaking to exchange information in person or on the telephone.
    • Dexterity of hands, fingers, and wrists to operate a computer keyboard and calculator.
• In general, the position works a schedule based on business needs 9 a.m. - 5 p.m., Monday - Friday, and may require evening and weekend work as needed.
  • When school is in session - may work up to, but not in excess of 20 hours per week (among all concurrent positions).
  • When classes are not in session (i.e. summer break) may work up to, but not in excess of 40 hours per week.
• This position is non-exempt from the provisions of Section 1 of the California Industrial Welfare Commission Orders.

Employment Information & Policies

Benefits

This position is employed through the Student Union at San Jose State University which offers employees to receive 40 hours of sick pay during the calendar year.

Equal Opportunity/Affirmative Action

The Student Union of San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, pregnancy, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. The Student Union and SJSU have a firm and unambiguous commitment to the active elimination of discrimination, and the affirmative recruitment of a diverse, multi‑racial community of students, faculty and staff.

Background Check and Fingerprinting

Student Union employees are required to undergo and complete a successful background check that includes verification of employment and education, as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work performed.

In some cases, the background check will include a credit check and/or a Department of Motor Vehicles check, as well as a check of licenses and certificates when applicable. All background checks are conducted through the Student Union third‑party vendor, Accurate Background.

California State University (CSU) Learning and Development

Within the first month, all employees are required to complete the following compliance online training session through CSU Learn, the University’s employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from [e-mail]

1. CSU – Injury and Illness Prevention Program
2. CSU – Preventing Discrimination and Harassment for Non‑Supervisors
3. CSU – Sexual Misconduct Prevention Program (Title IX) – required within the first 6 months of hire
4. Data Security and FERPA

California Child Abuse and Neglect Reporting Act

All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.