Build-A-Bear Workshop Part Time Sales Associate (Bear Builder)

Freehold Raceway Mall; Freehold (NJ); On-site; USD 17,000 - 22,000; Part time

Job summary

Build-A-Bear Workshop in Freehold, NJ is seeking a Part-time team member to assist guests in creating personalized furry friends and provide an exceptional shopping experience.

You will engage with guests, maintain brand standards, support a warm atmosphere, and work with the team to meet department goals. High school diploma or GED required; associate degree preferred. This role may require standing, walking, and lifting up to 25 pounds, with flexibility to work weekends.

Qualifications

• High school diploma or GED is required.
• Retail or guest service experience is preferred.
• Ability to create a welcoming, friendly atmosphere for guests.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests with genuine enthusiasm for the brand.
• Create a warm and inclusive atmosphere, ensuring guests leave satisfied.
• Uphold brand standards and guidelines for a seamless guest experience.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Guest service

Guest engagement

Team player

Brand standards

Flexibility

Education

High school diploma or GED

Job description

Posted September 12, 2026 | Build-A-Bear Workshop | Part-time

RESPONSIBILITIES

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

REQUIRED QUALIFICATIONS

• High school diploma or GED equivalent

PREFERRED QUALIFICATIONS

• Associate's (or higher) degree in business, management, or a related field

BEHAVIORAL TRAITS FOR SUCCESS

• Possesses a "How Can I Help" attitude
• Enjoys meeting and interacting with new people
• Dependable and flexible
• Models personal and professional integrity
• Naturally warm and fun-loving
• Ability to remain calm under challenging circumstances

WORKING ENVIRONMENT

• Active retail store leadership requires the ability to sit, stand, and move around for duration of shift
• Work environments include indoor/outdoor malls, strip centers, and other retail locations
• Lift > 25 pounds

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.

YOUR PERFORMANCE WILL BE MEASURED ON

• Decision-making, judgment, and execution
• Ability to create an Experience First culture for guests and associates
• Achievement of assigned goals
• Consistent execution of operational standards
• Stakeholder feedback

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, n does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.