Buff City Soap Shift Leader

Buff City Soap; Chillicothe (OH); On-site; USD 39,950,000 - 45,461,000; Full time

Benefits offered by this job

Health, dental, vision insurance for (

Job summary

Buff City Soap Midwest is seeking a Shift Leader to support a customer-centric environment, partnering with the GM and Assistant Manager to uphold guest service standards and supervise the Makery to meet operational goals.

This role may be full-time or part-time, with 30–40 hours for FT, and requires opening/closing availability, weekends, and the ability to lift up to 50 lbs. Pay is $14/hour with benefits for full-time staff.

Qualifications

• Experience leading a store or shift team in a retail environment.
• Ability to train new staff and coach performance.
• Strong focus on guest experience and sales goals.

Responsibilities

• Foster a positive, guest-centric store culture.
• Meet or exceed sales goals and average transaction value.
• Communicate daily goals and priorities to the team.
• Train new team members on Buff City Soap's guest experience scripts.
• Coach staff with praise and guidance.
• Ensure products are made to production standards.
• Prepare daily production lists for the team.
• Oversee safety standards and store policies.
• Lead by example and follow company procedures.
• Assist in marketing events as needed.
• Handle opening and closing duties.
• Support store leadership as required.

Skills

Customer service

Team leadership

Training & coaching

Safety compliance

Cash handling

Tools

Point of Sale (POS) system

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

The Buff City Soap Midwest Shift Leader is responsible for supporting a customer-centric work environment, partnering with the GM and Assistant Manager to achieve all Guest service standards. This individual will manage and supervise the Makery to achieve company operational goals by fostering a sense of urgency to achieve objectives. In addition, they will support the General Manager and Assistant Manager with team member training, accountability and coaching within a positive inclusive store culture.

*Shift Leaders may be Full Time or Part Time

DUTIES and RESPONSIBILITIES

• Fosters a customer experience culture that is positive, genuine and informative
• Drives to meet or exceed sales goals and average transaction
• Communicates daily priorities, goals and initiatives to team members
• Train new team members in delivery of exceptional Guest experience utilizing Buff City Soap's Core 4 scripts.
• Coaches team members as needed, giving appropriate praise and guidance
• Ensures all products are made to Buff City Soap production standards
• Creates daily production lists for store team members
• Train new team members in the production of soaps and other products.
• Lead team in meeting and practicing all Safety standards
• Leads by example, following all BCSMW policies and procedures
• Communicates with team ensuring all cash handling processes followed
• Assists in marketing events as needed
• Ensures all opening and closing duties are completed
• Additional assignments as requested by appropriate leadership/owners

JOB REQUIREMENTS

• Must be authorized to work in the United States
• Must have reliable transportation
• Must be 18 years of age or older
• Availability to open and close store as needed
• Flexible work schedule including weekends and some holidays
• 30 - 40 hours for FT, based on business needs
• Must not be sensitive to various scents and fragrances
• Dexterity of hands and fingers
• Ability to lift or assist in lifting items and heavy boxes up to 50lbs.
• Ability to walk, reach with hands and arms, climb, balance, twist and stoop, kneel and crouch

WE ARE LOOKING FOR CANDIDATES WHO...

• Believe everyone deserves to be treated with honor, dignity, and respect
• Desire to have a positive influence on all who they encounter
• Have a passion for excellence and serving others
• Enjoy working side by side with a team
• Want opportunities to grow, learn, and advance their career
• Includes weekends and some holidays

PAY

• $14.00 per hour

BENEFITS

• Health, dental, vision insurance for full-time employees
• Corporate Benefitshub.com membership
• Generous employee discount; including partner brands
• PTO for full-time employees

CURRENT STORE HOURS

Monday - Friday | 11:00 am - 7:00 pm

Saturday | 10:00 am - 7:00 pm

Sunday | 12:00 pm - 6:00 pm

OUR PROMISE TO OUR TEAM

P U R P O S E : We make it our mission to do meaningful work through meaningful values. Ultimately, we genuinely desire to have a positive impact on everyone we come into contact with.

P A T H : Striving to provide an environment that fosters opportunities for personal and professional growth is extremely important to us. We want to see you grow and meet your goals!

P R O S P E R I T Y : Work/life balance is essential. We encourage it through flexible schedules, competitive pay and benefits, and a positive work environment.

Midwest Brands, owned by The Hamilton and Clancy Group, are made up of more than 110 Planet Fitness Gyms, Smoothie Kings, and Buff City Soap stores across 12 states. Our mission is to help the world live a healthy lifestyle by offering the best products to put in and on your body while providing the best facilities for a judgement free workout. Midwest Brands aim to be the best employer for our team members, enabling them to provide World Class Guest Service, every time!

This position is currently accepting applications.

LEARN MORE ABOUT US

buffcitysoapmidwest.com
instagram: @buffcitysoap.midwest
facebook.com/BuffCitySoap/