Budtender/Cannabis Service Representative

Centaurus Farms; Boulder (CO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Employee discount

Tips

Job summary

Centaurus Farms in Boulder, CO is seeking a Cannabis Service Representative who delivers elevated, personalized service and guides guests through our Boulder-grown premium cannabis selections. You will handle transactions, maintain a clean, organized sales floor, and stay compliant with MED regulations while expanding product knowledge and supporting a collaborative team.

This role offers an opportunity to engage with customers, learn continuously, and contribute to a welcoming, modern retail

Qualifications

• Must be 21 years of age or older.
• Current MED Employee Badge or ability to obtain prior to start date.
• Strong interpersonal skills; ability to connect with diverse customers.
• Basic math skills and comfort with POS technology.
• Ability to stand for extended periods and lift up to 30 lbs.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Welcome guests with hospitality while verifying age and compliance with regulations.
• Provide personalized product education based on goals and experience level.
• Recommend products across categories to create an exceptional customer experience.
• Process transactions accurately using the POS system.
• Expand product knowledge through ongoing training and seasonal offerings.
• Maintain a clean, organized sales floor and stock displays.
• Assist with receiving deliveries and inventory tasks.
• Follow MED regulations and company procedures for documentation.
• Resolve guest questions with professionalism and escalate when needed.
• Collaborate with team to ensure smooth daily operations.

Skills

Interpersonal skills

Customer service

Basic math

POS technology

Physical stamina

Tools

POS system

Job description

As a Cannabis Service Representative, you are the embodiment of the 14er experience and the first impression of our brand. You will deliver elevated, personalized service, guiding guests through our curated selection of Boulder-grown premium Cannabis products. Your passion for exceptional service and commitment to the guest experience will reflect our dedication to, and experiences with premium Cannabis, the Cannabis community and culture, and wellness.

KEY RESPONSIBILITIES

• Welcome every guest with genuine hospitality while verifying age and ensuring full compliance with company policies and state and local cannabis regulations.
• Provide personalized product education by helping guests navigate our selection based on their goals, preferences, and experience level.
• Curate thoughtful recommendations across flower, concentrates, edibles, vaporizers, topicals, and accessories to create an exceptional customer experience.
• Accurately process transactions using the point-of-sale system while handling cash and electronic payments with care and attention to detail.
• Continuously expand product knowledge through ongoing training, product education, and familiarity with new and seasonal offerings.
• Maintain a clean, organized, and visually appealing sales floor by stocking displays, merchandising products, and supporting back-of-house organization.
• Assist with receiving deliveries, inventory reconciliation, cycle counts, and other inventory management responsibilities.
• Follow all MED regulations and company compliance procedures to ensure accurate documentation and operational excellence.
• Resolve guest questions and concerns with professionalism, empathy, and sound judgment, escalating issues to leadership when appropriate.
• Contribute to a collaborative, team-first environment by communicating effectively, supporting coworkers, and helping ensure smooth daily operations.

Qualifications

• Must be 21 years of age or older
• Current MED Employee Badge (or ability to obtain prior to start date)
• Strong interpersonal skills; ability to connect with diverse customers
• Basic math skills and comfort with POS technology
• Ability to stand for extended periods and lift up to 30 lbs
• Flexible availability including evenings, weekends, and holidays

COMPENSATION & BENEFITS

• Competitive hourly wage ($18.00 to $18.50/per hour) + tips
• Employee discount
• Medical, dental, and vision insurance (full-time employees)
• Paid time off (full-time employees)