Bud Tender

Elevation; Shelton (WA); On-site; USD 19,000 - 28,000; Part time

Job summary

IEI Retail LLC in Washington seeks a Budtender to deliver exceptional customer service, educate on cannabis products, and ensure regulatory compliance. This part-time role requires strong product knowledge, cash handling, and the ability to assist customers with product selection.

As the frontline representative, you will verify age, follow all state regulations, maintain a clean sales floor, and support inventory and training activities. Starting pay is $17.13 per hour with variable schedule.

Qualifications

• High School diploma or equivalent.
• Prior retail or cannabis experience preferred.
• Ability to follow Washington cannabis regulations and store SOPs.

Responsibilities

• Greet and assist customers professionally.
• Educate customers on product types, effects, and dosing.
• Upsell using product knowledge to enhance sales.
• Verify age (21+) and enforce purchase limits per regulations.
• Process transactions using POS and handle cash responsibly.
• Maintain clean, organized sales floor and proper labeling.

Skills

Cannabis knowledge

Cash handling

Customer service

Communication

Compliance awareness

Education

High School diploma

Tools

POS scanning systems

Job description

Description

Department: IEI Retail LLC Job Status: Part-Time

FLSA Status: Non-Exempt Reports To: Shift lead/Floor manager

Starting Pay: $17.13 Work Schedule: Varies

Opens: October 2, 2026 Closes: October 16, 2026

POSITION SUMMARY

The Budtender is responsible for delivering exceptional customer service, ensuring strict compliance with all applicable tribal and Washington State cannabis regulations, and providing accurate product education. This role serves as the frontline representative of the store and plays a critical role in sales, compliance, and customer experience.

ESSENTIAL DUTIES

• Greet and assist all customers in a friendly, professional manner.
• Assess customer needs and recommend appropriate cannabis products.
• Educate customers on product types, effects, and safe consumption methods.
• Promote sales through product knowledge and upselling techniques.
• Maintain strong knowledge of cannabis products including flower, edibles, concentrates, and topicals.
• Explain THC/CBD content, terpene profiles, and expected effects.
• Provide guidance on dosing, especially for new consumers.
• Stay informed on new products, trends, and industry developments.
• Verify valid government-issued ID for all customers (21+), enforce all purchase limits and sales regulations.
• Refuse sales to intoxicated individuals or those without valid ID, follow all Washington State LCB regulations and applicable tribal cannabis laws/compact requirements.
• Maintain strict adherence to store policies and Standard Operating Procedures (SOPs).
• Accurately process transactions using the point-of-sale system, handle cash and cashless payments responsibly.
• Maintain an accurate cash drawer and assist with reconciliation.
• Attends and/or facilitates all mandatory meetings and training.
• Assist with receiving, stocking, and organizing inventory.
• Maintain proper product labeling and storage compliance.
• Conduct inventory counts and report discrepancies.
• Maintain a clean, organized, and professional sales floor.
• Maintains confidentiality at all times.
• Maintains awareness and sensitivity to Native American Culture.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

POSITION REQUIREMENTS

• Knowledge of cannabis products and their effects
• Reliable attendance and ability to complete assigned tasks
• Strong cash handling skills and accountability
• Ability to follow safety and security procedures and report concerns
• Basic reading, writing, and math skills
• Effective communication in individual and small group settings
• Ability to follow instructions and solve routine problems
• Ability to prepare and balance cash drawers
• Strong customer service skills and ability to interact professionally with the public

COMPUTER SKILLS

• POS scanning systems preferred.

EDUCATION AND EXPERIENCE

Education

High School Diploma or equivalent

Experience preferred

Prior retail or cannabis industry experience, along with knowledge of Washington State cannabis regulations. Experience working in regulated environments is also beneficial.

A combination of education and experience may be considered as a substitute for a degree requirement.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this position, employees will be required to:

• Frequently required to sit, use hands to finger, handle, or feel with frequent hand and wrist movements, and talk or hear, climb or balance, and stop kneel, crouch or crawl.
• Stand in place for several hours at a time; walk and reach with hands and arms.
• Regularly lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision depth perception and ability to adjust focus.
• Frequently use harp knives, box cutters, etc.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in a fast-paced retail environment and may require evenings, weekends, and holidays. Employees must always adhere strictly to compliance and security protocols.

Other Requirements

Must be able to pass a criminal background check and follow the Squaxin Island Tribe's drug policies.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Disclaimer

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Your signature below signifies that you understand the duties, expectations, and contents of this job description.

Preference for Squaxin Indian Tribal members is in effect for this position. The successful candidate will be required to follow the Squaxin Island Tribe’s drug policies.