BSA/AML Program Analyst

Pathward, N.A.; Sioux Falls (SD); Hybrid; USD 72,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement benefits

Life insurance

Disability benefits

Paid time off

Job summary

Pathward, N.A. is seeking a Business Analyst and program delivery professional to support BSA/AML initiatives, requirements gathering, and project coordination.

You will create and maintain boards, develop reporting and dashboards, and provide visibility into project status, risks, and deliverables. The role requires experience with Azure DevOps, Power BI, and managing intake/prioritization across cross-functional teams.

Qualifications

• Experience gathering requirements and documenting processes.
• Experience coordinating cross-functional programs and intake/prioritization.
• Hands-on Azure DevOps (ADO) and project tracking proficiency.
• Experience with Power BI, reporting, and dashboards.
• Experience in quarterly planning, roadmaps, forecasting, and executive reporting.

Responsibilities

• Maintain an Azure DevOps board to track status, deliverables, dependencies, risks, testing, and progress.
• Collaborate with business and technology teams to translate needs into actionable work items.
• Manage intake and prioritization with stakeholders to align with program priorities and delivery timelines.
• Coordinate multi-team activities, timelines, milestones, dependencies, risks, issues, estimates, and testing.
• Lead quarterly planning sessions and roadmap reviews to forecast delivery timelines.
• Develop and maintain project reporting and leadership dashboards about progress and KPIs.
• Support continuous improvement in processes, reporting, and delivery effectiveness.

Skills

Communication

Organizational skills

Analytical thinking

Problem-solving

Stakeholder management

Tools

Azure DevOps

Power BI

Jira

Job description

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™.We area financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our*HUMBLE*HUNGRY*SMARTapproach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

Business Analyst and program delivery professional responsible for supporting BSA/AML initiatives through requirements gathering, project coordination, intake and prioritization, reporting, quarterly planning, roadmap reviews, and delivery tracking. This role will create and maintain a board, develop reporting and dashboards, and provide visibility into project status, risks, dependencies, testing activities, and key deliverables.

What You Will Do:

• Maintain and manage an Azure DevOps (ADO) board to track project status, deliverables, dependencies, risks, testing activities, and overall progress.
• Partner with business and technology teams to gather requirements, document processes, translate business needs into actionable work items, and support project delivery.
• Assist in managing intake and prioritization activities, partnering with stakeholders to assess business needs, define scope, identify dependencies, and align work with program priorities and delivery timelines.
• Coordinate project activities across multiple teams, including timelines, milestones, dependencies, risks, issues, estimates, and testing efforts.
• Facilitate quarterly planning sessions and roadmap reviews to align priorities, identify dependencies, support capacity planning, and forecast delivery timelines.
• Develop and maintain project reporting, dashboards, and management updates, leveraging reporting tools to provide leadership visibility into progress, risks, dependencies, milestones, testing status, and key performance indicators.
• Support continuous improvement and program execution by enhancing processes, reporting, communication, and delivery effectiveness.

What You Will Need:

Required Qualifications

• Business Analyst experience, including requirements gathering, process documentation, and stakeholder management.
• Experience managing a cross-functional intake and prioritization process.
• Experience coordinating cross-functional projects or programs.
• Hands-on experience with Azure DevOps (ADO) and project tracking tools.
• Experience with Power BI, reporting, and dashboard development.
• Experience facilitating quarterly planning and roadmap review discussions.
• Experience with executive reporting, forecasting, and capacity planning.
• Strong communication, organization, analytical, and problem-solving skills.

Nice to Have

• Experience with Jira or similar project management platforms.
• Experience in financial services, banking, fintech, or other regulated environments.
• Familiarity with BSA/AML programs and processes.

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $72,000 – $120,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.)

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.

For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – [e-mail]

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.