Brow & Beauty Expert

Benefit Cosmetics; Chicago (IL); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

Health, dental & vision plans

401(k) plan with employer matching

Paid time off

Employee discounts

Job summary

Benefit Cosmetics in Chicago is seeking a Brow & Beauty Expert (BBE) who will deliver exceptional services, drive sales, and maintain a welcoming boutique environment.

As a licensed aesthetician or cosmetologist, you will perform services, promote products, and build strong client relationships while supporting a cohesive team.

This role requires flexible hours, in-store presence, and adherence to standards; you will contribute to the brand’s image and guest satisfaction.

Qualifications

• Must maintain compliance with state board regulations.
• Valid state-issued aesthetician or cosmetologist license required.
• Authorized to work in the U.S. and able to pass E-Verify.
• Flexibility to work nights, weekends, and some holidays.

Responsibilities

• Perform Benefit services including waxing, tinting, laminations, and other on menu.
• Promote and sell Benefit products with recommendations.
• Drive events to generate business and improve client loyalty.
• Ensure exceptional client experiences with accurate transactions.
• Achieve sales goals daily, weekly, monthly, and annually.
• Maintain clean, well-organized boutique and positive team dynamic.
• Resolve client concerns promptly and professionally.

Skills

Client Focus

Operational Skills

Interpersonal & Communication

Technical

Job description

Brow & Beauty Expert (Licensed Aesthetician or Cosmetologist)

#IL01-2987

Location

Regular/Temp

Regular

Part-Time/Full-Time

Part-time

Job Posting

Brow & Beauty Expert (BBE)

We’re Benefit Cosmetics , and we’re all about making beauty radically fee l good . Since 1976, we’ve been dreaming up unexpected answers to unmet beauty needs by producing iconic products like Benetint , The POREfessional , BADgal BANG!, and probably every brow product in your bag (what can we say, we are the world’s #1 brow brand, after all). W e’re a global brand in more than 60 countries, with thousands of Brow Bars, B outiques, and Be auty E xperts bringing our joyful approach to life every day. As part of the LVMH Group, we pair prestige power with our indie spirit , and we’re just getting started. If you’re ready to bring the energy and help make laughter the best cosmetic , you’re in the right place !

Job Purpose

The Brow & Beauty Expert (BBE) is responsible for delivering excellent services, driving sales performance, ensuring client satisfaction, and maintaining a well-organized boutique or brow bar environment with a cohesive team dynamic. The BBE contributes to the development of the brand’s image and reputation within their store and ensures exceptional client experiences while maximizing business performance.

Core Responsibilities

• Sales and Service Excellence
• Perform Benefit services, including waxing, tinting, laminations, and all other services offered on Benefit’s service menu; ensure all services are performed in compliance with all Benefit standards and techniques, as well as State Board guidelines, including hygiene, consultations, aftercare, etc.
• Actively promote and sell Benefit’s products by demonstrating expertise in their use, application, and benefits, making personalized recommendations.
• Facilitate smooth and accurate client transactions, ensuring a seamless client experience from start to finish.
• Achieve product and service sales goals on a daily, weekly, monthly, and annual basis.
• Proactively drive events and animations to generate business and improve client loyalty.
• Ensure the highest level of client experience is consistently provided, creating a memorable and personalized experience for every client.
• Build strong customer relationships, encourage repeat visits, and drive client retention through rebooking and follow-ups.
• Address and resolve any client concerns or issues promptly and professionally.
• Teamwork and Operational Excellence
• Foster a positive work environment that promotes collaboration, innovation, and employee engagement while encouraging diversity and inclusivity within the team.
• Be an ambassador of Benefit Cosmetics and create desire for the brand with exceptional storytelling of the heritage and values.
• Support the execution of action plans, merchandising guidelines, etc.
• Ensure compliance with all Benefit Cosmetics and US Boutiques policies and procedures to maintain a consistent brand experience across all locations.
• Ensure the boutique is well-maintained, clean, and organized to create an inviting and visually appealing environment for clients.

Working Conditions & Physical Demands

• Ability to test and apply products to skin.
• Physical capability for tasks that may involve lifting (up to 50 lbs.).
• Continuous standing/walking for a minimum of 8 hours.
• Continuous bending of neck , arms, torso, and legs for a minimum of 8 hours.
• Work in a fragrance-filled environment.
• Physical contact with clients/customers.
• Able to use a computer and MPOS for client transactions.

Requirements

• Must maintain compliance with state board regulations at all times .
• Maintain and display a valid state-issued aesthetician or cosmetologist license for the work state. The employee is responsible for any fees, additional training, and/or renewals needed as a requirement.
• Must have proof of insurance, a current and valid driver’s license, and a reliable means of transportation.
• Must be authorized to work in the U.S. and successfully complete the E-Verify process.
• Flexibility regarding work hours; ability to work nights, weekends, and some holidays, as needed to meet the needs and requirements of the store.

Skills & Amabilities

• Client Focus: Client Obsessed, Customer Relationship Development
• Operational Skills: Inventory Management, Time Management, Attention to Detail
• Interpersonal & Communication: Strong Verbal Communication Skills, Ability to Work Independently
• Technical: Basic Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Similar

Disclaimer

• The duties and responsibilities described are not a comprehensive list, and additional tasks may be assigned to the employee from time to time.
• The scope of the job may change as necessitated by business demands.

The target salary range for this position is $18.00 - $22.13 per hour . The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn a sales incentive bonus and/or commission. This position is also eligible for the following benefits, including but not limited to comprehensive health, dental, and vision plans; a 401(k) plan with employer matching; various paid time off programs; employee discounts/ perks ; life insurance; disability insurance; and flexible spending accounts.

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