Brookings Seed Location Manager — Customer-Driven Ops

Millborn Seeds, Inc.; Brookings, Northern (SD, KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Millborn Seeds, Inc. seeks a Location Manager to lead the Brookings, SD headquarters, driving daily operations and exceptional service. You will align people and resources to workload, prioritize customer needs, and model the Millborn Way with accountability and ownership.

You will own the location's operating plan, remove obstacles, and continuously pursue improvements in workflow, communication, safety, and the customer experience. Relational leadership and a proactive mindset are essential.

Qualifications

• Experience leading a location or operations team is required.
• Strong leadership, communication, and accountability skills are essential.
• Ability to manage multiple priorities without compromising customer service.
• Capacity to influence others and drive cross-team collaboration.
• Problem-solving mindset with proactive issue resolution.
• Excellent written and verbal communication, with customer focus.
• Self-motivated owner mindset and accountability for results.
• Ability to anticipate workload and staffing needs ahead of time.
• Residence near the Brookings, SD area or close commute.
• Ability to remain effective under pressure and meet deadlines.
• Team-oriented approach with safety-conscious mindset.
• Willingness to support wherever needed and lead by example.

Responsibilities

• Take ownership of day-to-day performance of the location, ensuring safety, efficiency, accuracy, and timeliness.
• Coordinate people, equipment, space, and resources for smooth workflow.
• Maintain awareness of activities across the location and address issues proactively.
• Anticipate workload, customer needs, and staffing demands to prevent bottlenecks.
• Troubleshoot operational challenges and make timely decisions to move work forward.
• Ensure issues are addressed quickly and responsibilities are clear.
• Serve as primary on-site leader for facility readiness and site success.
• Identify recurring challenges and work with teams to address root causes.
• Look for opportunities to improve workflow, safety, and customer service.
• Encourage staff to propose practical solutions and implement improvements.

Skills

Leadership skills

Relationship building

Prioritization

Lead by example

Problem-solving

Communication

Ownership & accountability

Proactive / anticipate needs

Proximity to location

Thrive under pressure

Team player

Safety focus & forklift operation

Tools

Forklift operation

Job description

Millborn Seeds, Inc. seeks a Location Manager to lead the Brookings, SD headquarters, driving daily operations and exceptional service. You will align people and resources to workload, prioritize customer needs, and model the Millborn Way with accountability and ownership.

You will own the location's operating plan, remove obstacles, and continuously pursue improvements in workflow, communication, safety, and the customer experience. Relational leadership and a proactive mindset are essential.