Broker Relationship Manager

Humana Inc; Northern, San Diego (KY, CA); Hybrid; USD 77,000 - 205,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Humana, Inc. is seeking a Broker Relationship Manager to oversee external sales resources and drive market growth in a remote California role. You will coordinate field agents, agencies, and partners, while aligning with national strategies and leadership.

The position requires strong CRM, presentation, and communication skills and a readiness to travel. The BRM will engage with brokers to optimize sales performance, handle licensed requirements, and support a high-quality agent experience

Qualifications

• 5+ years of sales experience (B2B, B2C) required.
• Active Health Insurance license in the region or ability to obtain within 90 days.
• Must reside or be willing to relocate to the assigned region (San Diego, CA).
• Proficiency in Microsoft Office (TEAMS, Excel, PowerPoint).
• Ability to travel ~50% including weekends/evenings.

Responsibilities

• Manage all available resources to achieve sales growth and improve results.
• Coordinate external field sales resources and partners within the market.
• Develop external market engagement and sales strategy with leadership for national alignment.
• Ensure a consistent Agent experience across markets with BRMs and partners.

Skills

Sales experience

CRM tools

Microsoft Office

TEAMS

Excel

PowerPoint

Driver's license

Bilingual (English/Spanish)

Education

Bachelor's degree

Tools

CRM software

Job description

## Broker Relationship ManagerApply: Remote California: Full time: Posted Yesterday: R-428582# **Become a part of our caring community**With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. Are you passionate about contributing to the well-being of the Medicare population? Would you like to play an integral and strategic part in the overall success of a team? If so, join Humana's Broker Relationship Manager team. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.The Broker Relationship Manager (BRM) is responsible for managing all available resources to help achieve sales growth, improve results and operational goals within the assigned market while also helping to coordinate on a national level. You will maintain and support all external field sales resources within the market (individual Agents, Agencies, and Partners). In this role, you will also develop external market engagement and sales strategy in coordination with the Director, local markets, tele-sales executives and account executives, including all sales support. You will also work closely with other BRM’s to support national and regional Partners to ensure there is a consistent Agent experience in all markets. Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including: Health benefits effective day one:* Paid time off, holidays, volunteer time and jury duty pay* Recognition pay* 401(k) retirement savings plan with employer match* Tuition assistance* Scholarships for eligible dependents* Parental and caregiver leave* Employee charity matching program* Network Resource Groups (NRGs)* Career development opportunities# **Use your skills to make an impact****Required Qualifications*** Ability to have almost daily face to face interactions with field sales resources* Active Health Insurance license within the stated region OR ability and willingness to obtain within 90 days* 5+ years of sales experience (B2B, B2C)* Prior experience using CRM tools, Sales/Marketing Resources, Microsoft Office with proficiency in TEAMS, Excel, and PowerPoint* Valid state **driver’s license** and **proof of personal vehicle liability insurance** meeting at least 25/25/10 coverage limits (or higher, based on state requirements).* **Must reside or be willing to relocate to the assigned region (San Diego, CA)*** This position requires approximately 50% or more travel with some overnight stays**Preferred Qualifications*** 2+ years of sales experience in the Medicare industry* Prior experience with public speaking and presentations* Prior background as an insurance broker or independent agent* Bilingual with the ability to speak, read and write in both English and Spanish without limitations or assistance* Bachelor's degree* Prior Sales leadership experience leading and training a team of sales associates, utilize technology tools and building relationships with communities and medical providers**Additional Information****This position works standard business hours but may require some weekends and evenings based on business needs.**Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.**Scheduled Weekly Hours**40**Pay Range**The range below reflects a good faith estimate of total compensation for full time (40 hours per week) employment at the time of posting. This compensation package includes both base pay and targeted commission pay. The pay range may be higher or lower based on geographic location. Actual earnings will vary based on individual performance, with the base salary and commission structure aligned with company policies and applicable pay transparency requirements.$77,000 - $205,100 per year**Description of Benefits**Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.