Broker License and Commission Specialist

MetLife; Bridgewater (MA); Hybrid; USD 62,000 - 83,000; Full time

Benefits offered by this job

Hybrid schedule with in-office weeks

Competitive health insurance

401(k) with employer matching

Disability insurance

Paid time off

Job summary

MetLife’s Retirement & Income Solutions team seeks a Broker License and Commission Specialist to support licensing, broker appointments, and commission processing for COLI/BOLI and PRB products, acting as the direct liaison to broker communities.

You will verify credentials, coordinate broker-of-record changes, and help administer product-specific agreements while collaborating with Sales, Client Services, Policy Holder Services and Finance.

Qualifications

• 2-3 years related business experience.
• Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook & OneDrive.
• Ability to use AI to improve speed, quality and efficiency across tasks.
• High school diploma or equivalent.

Responsibilities

• Act as direct liaison to Sales, Client Executives, and the external broker community, coordinating broker of record changes, appointment requests, and broker and broker-dealer licensing and appointment checks.
• Perform quarterly, monthly, and annual commission and fee calculations, and review weekly terminated appointment reporting to ensure required appointments are reinstated.
• Create, coordinate, and manage the review and approval of product-specific broker agreements and commission documents.
• Facilitate licensing and commission-related audit and compliance requests, and drive special licensing and commission projects to completion.
• Work across various MetLife administrative platforms to support licensing, commission, and broker management activities.

Skills

Microsoft Office

AI usage

Independence

Broker licensing

Education

High school diploma or equivalent

College degree or higher

Job description

Join MetLife’s Retirement & Income Solutions team and help shape the future of financial security for millions. As the trusted market leader in institutional retirement, you’ll contribute to delivering $5.5 billion in annual benefits payments to almost one million retirees and beneficiaries. Here, you’ll work with annuities, risk solutions, and stable value products that help companies reduce risk and maintain financial strength while empowering individuals to retire with confidence. Join us to help solve today’s most complex retirement challenges and make a lasting impact on our customers’ lives.

The Opportunity

Join our dynamic team as a Broker License and Commisssion Specialist, where you will assist in licensing and commission functions for MetLife’s Corporate and Bank Owned Life Insurance products (COLI/BOLI) and Post Retirement Benefit products (PRB), both residing with MetLife’s Retirement & Income Solutions (RIS) division of US Business.

As a key member of the Licensing & Commission team, you will verify license credentials, appoint brokers, operationalize broker-of-record changes, calculate and process commission payments, respond to inquiries and act as the direct liaison to the COLI/BOLI and PRB broker communities.

The ideal candidate will work closely with cross-functional partners in Sales, Client Services, Policy Holder Services & Finance, as well as more broadly across the MetLife enterprise in functional areas such as Corporate Licensing, Sales & Broker Compensation and Finance to provide broker & broker-dealer contracting & commission support for new and existing business.

Key Responsibilities

• Act as direct liaison to Sales, Client Executives, and the external broker community, coordinating broker of record changes, appointment requests, and broker and broker-dealer licensing and appointment checks.
• Perform quarterly, monthly, and annual commission and fee calculations, and review weekly terminated appointment reporting to ensure required appointments are reinstated.
• Create, coordinate, and manage the review and approval of product-specific broker agreements and commission documents.
• Facilitate licensing and commission-related audit and compliance requests, and drive special licensing and commission projects to completion.
• Work across various MetLife administrative platforms to support licensing, commission, and broker management activities.

Required Qualifications

• 2-3 years related business experience.
• Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook & OneDrive.
• Ability to work independently and collaboratively, manage multiple tasks simultaneously, and maintain strong external broker relationships.
• Ability to use AI to improve speed, quality and efficiency across a broad range of day-to-day tasks.
• High school diploma or equivalent.

Preferred Qualifications

• Prior experience with broker licensing & commission related work.
• Knowledge of COLI/BOLI products.
• College Degree or higher.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $62,100 - $82,800. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law(“protected characteristics”).

If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.