Broker In Training ICS

J.B. Hunt Transport, Inc.; Lowell (AR); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

medical benefit

dentail benefit

vision benefit

401(k) retirement plan

life insurance

short-term and long-term disability

paid time off commensurate with tenure

six weeks of paid maternity leave

six paid holidays annually

Job summary

J.B. Hunt Transport, Inc. is seeking a Broker In Training in Lowell, Arkansas for a full‑time entry‑level path in Customer Experience and Capacity Procurement. You will learn systems, account management, load lifecycles, and professional pillars through hands‑on experiences.

The role focuses on end‑to‑end knowledge of customer and load management, with opportunities to negotiate, coordinate with carriers, and improve service quality. A strong foundation in business and logistics is expected.

Qualifications

• Bachelor's degree or GED with related experience as specified.
• Willingness to develop in Customer Experience and Capacity Procurement.
• Ability to use Microsoft Office programs for daily tasks.

Responsibilities

• Learn end-to-end customer and load management within brokerage.
• Contact customers about load status and capacity availability.
• Coordinate with operations to verify load status and resolve issues.
• Negotiate spot rates and identify conversion opportunities to published business.
• Enter orders in the system and track shipments with accuracy.
• Schedule pickups/deliveries to optimize transit time and meet expectations.
• Liaise with carriers to meet revenue and margin goals.

Skills

Customer relationships

Problem solving

Communication

Decision making

Adaptability

Team collaboration

Accountability

Under pressure

MS Office

Professional development

Education

Bachelor's: Business Administration/Management

Bachelor's: Supply Chain Management

Bachelor's: Transportation Logistics

GED

High School

Job description

Job Title: Broker In Training

ICS Department: Supply Chain

Country: United States of America

State/Province: Arkansas

City: Lowell

Full/Part Time: Full time

Job Summary

Under routine supervision, this position develops prospective Brokerage personnel through hands‑on experience in Customer Experience and Capacity Procurement roles. The incumbent will gain proficiency in J.B. Hunt systems, account management, load lifecycles, and professional pillars.

Job Description

Key Responsibilities

• Perform core responsibilities within Customer Experience and Capacity Procurement functions to gain end‑to‑end knowledge of customer and load management in preparation for placement in either role
• Serve as a point of contact for customers regarding load updates and capacity availability
• Communicate cross‑departmentally to verify load status and/or resolve problems with a focus on achieving customer satisfaction and minimizing service failures
• Promote positive customer relationships by engaging regularly and providing solutions to meet their needs and goals to maximize freight potential and growth
• Negotiate spot rates for variable loads while identifying opportunities to convert to published business
• Enter customer orders into the order management system to track loads and provide necessary information to operations teams
• Schedule pick‑up and delivery appointments with an emphasis on optimizing transit time and meeting customer expectations
• Negotiate with carriers for the optimal purchase rate to meet revenue and profit margin goals
• Utilize the designated systems to tender loads, manage freight movement, and maintain accurate records of shipments, rates, and customer details
• Verify authenticity of carriers and tracking prior to scheduled pickup
• Act as liaison between internal business stakeholders and external partners (carriers, customers, shipping and receiving facilities, etc.)
• Complete a company‑administered development curriculum to build foundational knowledge of transportation service offerings, strengthen role‑specific skills, and cultivate professional qualities that support continued growth and career progression
• Meet regularly with leadership to review progress, present feedback for process improvements, and contribute innovative ideas that leverage a fresh perspective to enhance effectiveness
• Connect with related roles to gain an in‑depth understanding of end‑to‑end business processes, including, but not limited to Carrier Payable, Accounts Receivables, Pricing, and Sales
• Gain an understanding and apply the spirit and methodology of J.B. Hunt's Customer and Carrier Value Delivery (Understand, Deliver, Measure, Communicate, and Anticipate)

Minimum Qualifications

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field OR High School Diploma/GED with up to 1 year of professional experience and/or military equivalent

Preferred Qualifications

• Demonstrated ability to consistently apply sustained effort achieving objectives despite of setbacks
• Willingness to seek out work and the drive to accomplish goals
• Exhibited ownership of development by seeking out opportunities, applying feedback, and maintaining momentum
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
• Ability to accurately analyze situations and reach productive decisions based on informed judgment
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers
• Experience in holding people accountable and conducting difficult conversations
• Ability to maintain composure under pressure
• Proficient computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.)

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

• medical benefit
• dentail benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• six weeks of paid maternity leave along with two weeks of paid parental leave
• six paid holidays annually

Education

• Bachelors: Business Administration/Management (Required)
• Bachelors: Supply Chain Management (Required)
• Bachelors: Transportation Logistics (Required)
• GED (Required)
• High School (Required)

Work Experience

• Business Administration

Job Opening ID

00642868 Broker In Training (Open)

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high‑energy, forward‑thinking people of all backgrounds and experience levels to join our team. We offer full‑time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level. J.B. Hunt is proud to serve individuals of all abilities.

Fortune 500 experience.

Career advancement.

Nationwide relocation possibilities.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country.

There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

J.B. Hunt is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.