Broker Dealer Operations, Senior Associate

Coinbase, Inc.; EUA; Híbrido; USD 131 000 - 154 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity

Bonus eligibility

Health benefits

401(k)

Resumo da oferta

Coinbase is seeking a Senior Associate, Broker Dealer Operations to join the Coinbase Capital Markets team. You will own operations workflows across reconciliations, corporate actions, transfers, and regulatory reporting, ensuring accuracy and scalability.

You will partner with Apex, Engineering, and Product to define requirements, build tooling and runbooks, and drive process improvements. 5+ years in broker-dealer ops required.

Qualificações

• 5+ years in financial services operations, broker-dealer operations, or related control functions.
• Direct experience with the U.S. equities trade lifecycle (order processing, settlement, transfers).
• Ability to author or improve SOPs, runbooks, and control documentation in regulated environments.
• Hands-on experience with broker-dealer systems (Apex Clearing/Apex Ascend) and Jira.
• Partner with Engineering/Product to translate requirements into tooling and dashboards.

Responsabilidades

• Own recurring broker-dealer operations workflows, including reconciliations, corporate actions, transfers, account maintenance, and regulatory reporting.
• Perform daily reconciliations between Coinbase and Apex records; investigate breaks and drive resolution.
• Manage complex exceptions and coordinate remediation across multiple teams with regulatory impact.
• Build and maintain audit-ready documentation, SOPs, runbooks, and process maps.
• Collaborate with Product/Engineering to define requirements, test functionality, and improve tooling and automation.
• Identify systemic failures and lead process-improvement initiatives to reduce manual work and improve resilience.

Conhecimentos

Financial services operations

Broker-dealer operations

Process improvement

SOPs and runbooks authoring

Cross-functional collaboration

Ferramentas

SQL

Jira

Data quality tooling

Workflow automation tooling

Descrição da oferta de emprego

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called surges. Learn more about working at Coinbase .

As a Senior Associate, Broker Dealer Operations, you'll join the Coinbase Capital Markets (CCM) team and serve as a subject-matter expert within the operational engine supporting Coinbase's U.S. equities brokerage business. This team keeps customer accounts, trades, cash, positions, transfers, corporate actions, and regulatory reporting accurate, controlled, and scalable. You'll independently manage complex operational workflows, strengthen controls, and partner with Apex and internal teams to turn recurring manual work into reliable processes and tooling.

What you'll do:

• Own recurring broker-dealer operations workflows across one or more areas, including reconciliations, corporate actions, securities transfers, account maintenance, error processing, and regulatory reporting support.
• Perform daily order, trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating breaks, documenting root causes, and driving resolution to closure.
• Manage complex exceptions and time-sensitive incidents by coordinating remediation across Apex, Engineering, Product, Trading, CX, Compliance, Finance, Legal, and Risk, prioritizing by customer, financial, and regulatory impact.
• Build and maintain audit-ready documentation, including SOPs, runbooks, control checklists, and process maps, translating operational lessons into durable controls.
• Partner with Product and Engineering to define operational requirements, test new functionality, validate launch readiness, and improve tooling, dashboards, and automation.
• Identify systemic failure modes and lead process-improvement initiatives that reduce manual work, improve detection and recovery speed, and strengthen operational resilience.

Required skills and experience:

• 5+ years in financial services operations, broker-dealer operations, clearing and settlement, trade support, or a related operational control function, with direct experience in the U.S. equities trade lifecycle (order processing, settlement, positions, cash movements, corporate actions, securities transfers).
• Proven ability to independently manage complex operational issues across multiple systems, driving investigation, escalation, remediation, and closure without relying on existing runbooks for every scenario.
• Track record of authoring or materially improving SOPs, runbooks, controls documentation, or audit-support materials in a regulated environment.
• Hands-on experience with clearing firm or broker-dealer systems (Apex Clearing, Apex Ascend, or equivalent), plus working proficiency in SQL, Jira, and data-quality or workflow-automation tooling.
• Experience partnering with Engineering and Product to convert operational requirements into tooling, alerts, dashboards, or automated workflows.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID: P78293

#LI-Remote
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus): $130,900 - $154,000 USD

• Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
• Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
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