Tailored In White is seeking a Fitting Expert in Phoenix, Arizona. This full-time role focuses on providing excellent client experiences and managing garment alterations. Responsibilities include engaging clients, verifying documents, and ensuring quality through collaboration with the alterations team. Ideal candidates should have strong organization, communication skills, and preferably 3 years of tailoring experience. Benefits include relocation assistance.
Qualifications
3 years of tailoring experience preferred.
Responsibilities
Engage with clients energetically.
Support escalated clients by finding solutions.
Verify documents and contracts for accuracy.
Document fittings with photos and written communications.
Plan and organize appointments to ensure efficiency.
Manage project timelines to meet deadlines.
Advise on future staffing needs.
Schedule recommendations for team workload.
Mentor team to provide high service levels.
Communicate with Alterations Specialist for accuracy.
Schedule future alteration appointments.
Perform pressing, steaming, and spot-cleaning garments.
Use guide to verify alterations quality.
Skills
Ability to relate to a range of people
Planning and Organization skills
Ability to multitask
Basic understanding of frequently used software
Sound judgment and decision-making
Resourcefulness and problem resolution
Excellent written and verbal communication skills
Delegation and accountability
Effective feedback sharing
Job description
Tailored In White is seeking a Fitting Expert in Phoenix, Arizona. This full-time role focuses on providing excellent client experiences and managing garment alterations. Responsibilities include engaging clients, verifying documents, and ensuring quality through collaboration with the alterations team. Ideal candidates should have strong organization, communication skills, and preferably 3 years of tailoring experience. Benefits include relocation assistance.