Bridal Concierge

anna bé x a&bé bridal shop; Dallas (TX); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Hourly wage $15-$18

Part-time weekends

Employee discount

Beautiful stores

Regular schedule

Job summary

anna bé x a&bé bridal shop in Dallas seeks a part-time Bridal Concierge to greet brides, manage appointments, and support stylists at the front desk. You will ensure a warm, efficient experience for brides and guests in a high-emotion environment.

The role emphasizes strong communication, organization, and basic computer/scheduling software skills, with an emphasis on exceptional customer service and an inclusive team culture.

Qualifications

• Previous experience in customer service, front desk, retail, or hospitality preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and ability to multitask in a fast-paced setting.
• Positive, warm, and professional demeanor.
• Basic computer and scheduling software skills.
• Interest or experience in bridal fashion or retail is a plus.

Responsibilities

• Warmly greet brides and guests upon arrival and provide exceptional customer service throughout their visit.
• Manage the appointment calendar, schedule appointments, confirm upcoming appointments, and handle rescheduling.
• Answer phone calls, emails, and inquiries with professionalism and accurate information.
• Check brides in and guide them through the boutique experience.
• Maintain a clean, organized, and aesthetically pleasing front desk and reception area.
• Assist with processing payments, creating bride registrations, and updating customer records.
• Support bridal stylists by preparing fitting rooms and keeping dresses and accessories neatly arranged.
• Provide a calm, helpful presence in a high-emotion environment.

Skills

Customer service

Front desk

Communication

Organizational skills

Multitasking

Professional demeanor

Tools

Scheduling software

Basic computer skills

Job description

At a&bé we provide a bridal shopping experience brought to you by lovers of fashion and people! Behind every #aandbabe bride is a creative and genuine team member who loves connecting with and styling brides. We foster safe, fun environments for brides to be themselves and celebrate their love every step of the way. Our stylists are passionate about crafting unique customer experiences through authentic connection and exceptional service.

Our people are at the heart of everything we do. Our workplaces are communities of like-minded, amazing people from an array of diverse backgrounds who build lasting friendships. We are proud to cultivate a culture of teamwork, fun, and inclusivity. At a&bé you will find the support needed to build a fulfilling career in a place where you are valued and celebrated as an individual.The Bridal Concierge serves as the first point of contact for brides and their guests, creating a warm, welcoming, and memorable experience from the moment they enter the boutique. This role involves greeting brides, managing appointments, supporting stylists, and ensuring the front-of-house operations run smoothly.

Key Responsibilities:

• Warmly greet brides and guests upon arrival and provide exceptional customer service throughout their visit
• Manage the appointment calendar, schedule appointments, confirm upcoming appointments, and handle rescheduling
• Answer phone calls, emails, and inquiries with professionalism and accurate information
• Check brides in and guide them through the boutique experience
• Maintain a clean, organized, and aesthetically pleasing front desk and reception area
• Assist with processing payments, creating bride registrations, and updating customer records
• Support bridal stylists by preparing fitting rooms and keeping dresses and accessories neatly arranged
• Provide a calm, helpful presence in a high-emotion environment

Qualifications:

• Previous experience in customer service, front desk, retail, or hospitality preferred
• Strong communication and interpersonal skills
• Excellent organizational skills and ability to multitask in a fast-paced setting
• Positive, warm, and professional demeanor
• Basic computer and scheduling software skills
• Interest or experience in bridal fashion or retail is a plus

THE GOODS:

Benefits:

• Hourly wage: $15-$18 an hour. Bridal Concierges receive a base hourly rate based on experience, location, and tenure
• This is a part-time role for Saturdays and Sundays only. Friday availability is a bonus
• We have an awesome employee discount
• Our stores are beautiful, inspiring places to work
• We have a set schedule which means regular shifts and days off each week

anna bé x a&bé is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.