Brewista (Florida)

7Brew Coffee; Palm Bay (FL); On-site; USD 17,000 - 26,000; Part time

Job summary

7Brew Coffee in Palm Bay, FL is seeking a Brewista to join our team. You will interact with customers, take orders, and prepare drinks and premixes while ensuring accuracy and a friendly experience.

The role requires a flexible schedule including early mornings and late nights, with a minimum of 10 hours per week. You will work with stand management and shift leaders to deliver fast, quality service.

Qualifications

• Ability to interact warmly with customers for up to two minutes.
• Able to lift up to 50 lbs.
• Able to stand for hours and work outdoors.
• Flexible schedule including early mornings and late nights.

Responsibilities

• Converse with customers to confirm drink orders and enter orders into POS.
• Collect payments and accurately provide change.
• Prepare all drinks and premixes.
• Move with urgency to serve customers promptly.
• Stay productive and proactive during shifts, even when busy.
• Create personal connections with customers daily through genuine interactions and friendly demeanor.
• Know the menu and help customers order what they want, offering suggestions when appropriate.
• Maintain personal appearance and hygiene; wear appropriate attire for position.
• Follow shift-change duties, checklists, and weekly chores as needed.
• Clock in on time and be ready for assigned position at shift start.
• Treat teammates and customers with respect and kindness.
• Maintain a safe and healthy work environment following sanitation standards.

Skills

Customer service

Fast-paced work

Utter customer focus

Tools

POS system

Job description

Our mission is to “Inspire a community of kindness through a revolutionary coffee experience,” and the Brewistas of our Brew Crew are the valuable individuals that execute that mission every day. Brewistas report to their stand management team and the shift leader(s) on their shift.

A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, prepares premixed flavors and teas, cleans, and stocks during every shift.

Responsibilities & Duties

• Can converse with customers to confirm their drink orders, and correctly key in orders to our point-of-sale system.
• Can collect payments for orders and correctly count back any change to the customer.
• Can prepare all drinks and premixes.
• Must always move with urgency, on the customer’s time!
• Stays productive and proactive throughout the entire shift, even when business is slow.
• Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language.
• Knows our menu and drink offerings inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate.
• Brings their best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned position.
• Is familiar with our shift change duties, checklists, and weekly chores so that they can stay on task and execute any of them when needed.
• Always clocked in and ready to work at their assigned position when their shift time begins.
• Treats teammates and customers with respect and kindness.
• Maintains a safe and healthy work environment by following organizational standards and sanitation regulations.

Work Schedule Requirements

• Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.).
• Works a minimum of 10 hours per week.
• Follows company procedure for communicating time off requests.
• Regularly works weekends and is available to work holidays, if necessary.

Skills and Qualifications

• Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time.
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Can work outside for prolonged periods, regardless of weather conditions.
• Can lift up to 50 lbs.
• Can stand comfortably for hours at a time.
• Can climb a ladder and use a stepladder.
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
• Can safely walk in between and around cars in the drive thru line.
• Can safely use a utility knife.

Hourly rate of pay for this role is up to $18.50 inclusive of tips ($12 base rate + tips)

NOTICE: An artificial intelligence (AI) tool is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:

• The candidate’s ability to perform the tasks in the available job role.
• The candidate's self-rated skill proficiency.
• The candidate’s fit for this job posting.

The use of AI technology is used to converse with candidates, screen based on the position’s criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired.