Brewista: Craft Coffee & Customer Experience Pro

Texas Coffee Operations; Richmond (TX); Hybrid; USD 17,000 - 22,000; Full time

Job summary

7 Brew is a revolutionary drive-thru coffee brand expanding into Texas. Brewistas are valued for warmth, enthusiasm, and kindness as part of our mission to inspire a community of kindness.

This role involves taking orders, making drinks, handling payments, stocking, and delivering friendly service in a fast-paced drive-thru. Flexible hours, including early mornings and late nights, are required.

Qualifications

• Can create and maintain genuine, uplifting interactions.
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Can work outside for prolonged periods, regardless of weather conditions.
• Can lift up to 50lbs.
• Can work on their feet for hours at a time.
• Can climb a ladder and use a stepladder.
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
• Can safely walk in between and around cars in the drive-thru line.

Responsibilities

• Converse with customers to confirm drink orders and enter them into the POS.
• Collect payments and provide correct change.
• Prepare all drinks and premixes.
• Maintain urgency and service pace to match the customer’s time.
• Remain productive and proactive during shifts.
• Build personal connections with customers daily with warmth and positivity.
• Know the menu and suggest appropriate drink customizations when needed.
• Present a professional appearance and stay ready for shifts.

Skills

Genuine interactions

Customer service

Job description

7 Brew is a revolutionary drive-thru coffee brand expanding into Texas. Brewistas are valued for warmth, enthusiasm, and kindness as part of our mission to inspire a community of kindness.

This role involves taking orders, making drinks, handling payments, stocking, and delivering friendly service in a fast-paced drive-thru. Flexible hours, including early mornings and late nights, are required.