Brewista - Conway, AR - 000479

NWA; Conway (AR); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Tips

Job summary

NWA is hiring a Brewista to join our Conway, AR coffee stand. You will take orders, prepare drinks and premixes, handle payments, and keep the area clean and stocked while delivering friendly service to every customer.

This role requires standing for hours, lifting up to 50 lbs, working outdoors in all weather, and a flexible schedule including weekends. Join us to create uplifting experiences and build personal connections with guests.

Qualifications

• Customer service experience in a fast-paced setting.
• Ability to lift up to 50 lbs.
• Ability to stand for long periods.
• Comfort working outdoors in all weather.
• Able to climb a ladder and use a stepladder.
• Flexible schedule and weekend availability.
• Full-time or part-time availability.

Responsibilities

• Greet customers, confirm drink orders, and input them into the POS.
• Handle payments and provide correct change.
• Prepare all drinks and premixes.
• Serve with urgency and courtesy to each customer.
• Build friendly connections with customers daily.
• Know menu offerings and suggest items as appropriate.
• Dress appropriately for position and maintain cleanliness.
• Know shift change duties, checklists, and weekly chores.
• Clock in on time for shift.
• Treat teammates and customers with respect and kindness.
• Maintain a safe, sanitized work area.

Skills

Customer service

POS input

Cash handling

Drink preparation

Time management

Stocking

Sanitation

Tools

POS system

Job description

Our mission is to “Inspire a community of kindness through a revolutionary coffee experience,” and the Brewistas of our Brew Crew are the valuable individuals who execute that mission daily. Brewistas report to their stand manager. A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, prepares premixed flavors and teas, cleans, and stocks during every shift.

• Can converse with customers to confirm their drink orders, and correctly key in orders to our point of sale system.
• Can collect payments for orders and correctly count back any change to the customer.
• Can prepare all drinks and premixes.
• Must always move with urgency, on the customer’s time!
• Stays productive and proactive throughout the entire shift, even when business is slow.
• Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language.
• Knows our menu and drink offerings inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate.
• Brings their best self to work every day. Dresses appropriately for their assigned position.
• Is familiar with our shift change duties, checklists, and weekly chores so that they can stay on task and execute any of them when needed.
• Always clocked in and ready to work at their assigned position when their shift time begins.
• Treats teammates and customers with respect and kindness.
• Maintains a safe and healthy work environment by following organization standards and sanitation regulations.

Schedule Requirements as a Brewista:

• Works a flexible schedule
• Works a minimum of three shifts per week.
• Follows company procedure for communicating time off requests.
• Regularly works weekends and is available to work holidays, if necessary.

Qualifications as a Brewista:

• Can create and maintain genuine, uplifting interactions with strangers for up to five minutes at a time.
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Can work outside for prolonged periods, regardless of weather conditions.
• Can lift up to 50 lbs.
• Can stand comfortably for hours at a time.
• Can climb a ladder and use a stepladder.
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
• Can safely walk in between and around cars in the drive-thru line.
• Can safely use a utility knife.

Job Types: Full-time, Part-time

Physical Setting:

• Coffee shop

Schedule:

• 5-hour shifts
• Monday to Sunday
• Weekend availability

Supplemental Pay:

• Tips

Work Location: 1005 US 64, Conway, AR 72032