Brewista

Texas Coffee Operations; Universal City (TX); Hybrid; USD 28,000 - 32,000; Full time

Job summary

7 Brew in Texas is seeking friendly Brewistas to deliver warm customer service and craft drinks at the drive-thru window. You will greet customers, take orders, and keep the stand stocked and clean while maintaining a fast, friendly pace.

Our Brewistas are part of a mission to inspire kindness and provide a one-of-a-kind experience. Prioritize safety, hygiene, and teamwork on every shift.

Qualifications

• Able to converse with customers and confirm drink orders.
• Able to collect payment and provide correct change.
• Able to prepare drinks and premixes.
• Move with urgency to serve customers.
• Maintain a productive and proactive work pace.
• Build genuine connections with customers daily.
• Know menu and customize orders; offer suggestions.
• Present best self at work with hygiene and attire.
• Familiar with shift change duties and weekly chores.
• On-time for shift start and ready to work.
• Treat teammates and customers with respect and kindness.
• Maintain a safe and healthy work environment.

Responsibilities

• Converse with customers to confirm orders and enter them into the POS.
• Collect payments and correctly count back change.
• Prepare all drinks and premixes for service.
• Move with urgency to meet the customer’s time.
• Stay productive and proactive throughout the shift.
• Build personal connections through warm, genuine interactions.

Skills

Customer service

Communication

Stamina

Job description

Description

7 Brew is a revolutionary drive-thru coffee brand that was founded in Arkansas in 2016 and has now landed in Texas. 7 Brew’s energetic culture is its greatest asset and that’s because of its wonderful employees. Those employees set 7 Brew apart with their warmth, enthusiasm, and love for delicious drinks. Cultivating kindness is the mission statement and the employees have it in their souls. The result is a one-of-a-kind customer experience. Whether it's a lovely conversation while placing your order or simply toe-tapping along to your favorite song - 7 Brew cultivates kindness and it just so happens they also have the best drinks in town.

SUMMARY

Our mission is to “Inspire a community of kindness through a revolutionary coffee experience,” and the Brewistas of our Brew Crew are the valuable individuals who execute that mission every day. Brewistas report to their stand management team and the shift leader(s) on their shift.

A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, cleans, and stocks during every shift.

RESPONSIBILITIES AND DUTIES

• Can converse with customers to confirm their drink orders, and correctly keys them into our point-of-sale system
• Can collect payments for orders and correctly count back change to the customer
• Can prepare all drinks and premixes
• Must always move with urgency, on the customer’s time
• Stays productive and proactive throughout the entire shift, even when business is slow
• Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
• Knows our menu and drink customizations inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offers suggestions and recommendations when appropriate
• Brings their best self to work daily (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned positions
• Is familiar with our shift change duties, checklists, and weekly chores.
• Always clocked in and ready to work at their assigned position when their shift begins
• Treats teammates and customers with respect and kindness
• Maintains a safe and healthy work environment by following organizational standards and sanitation regulations

Requirements

WORK SCHEDULE REQUIREMENTS

Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)

Follows company procedure for communicating time off requests

Regularly works weekends and is available to work holidays, if necessary

SKILLS AND QUALIFICATIONS

Can create and maintain genuine, uplifting interactions

Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products

Can work outside for prolonged periods, regardless of weather conditions.

Can lift up to 50lbs

Can work on their feet for hours at a time

Can climb a ladder and use a stepladder

Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand

Can safely walk in between and around cars in the drive-thru line