Brewista

Texas Coffee Operations; San Antonio, Northern (TX, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

7 Brew in San Antonio is hiring Brewistas to join our drive-thru coffee team. You will prepare drinks, take orders, and provide warm, friendly service that fits our mission of kindness and delivering the best drinks in town.

As a Brewista, you’ll build genuine connections with customers, maintain a clean station, and work with speed and care. You must be able to lift up to 50 lbs, stand for hours, and move safely around cars in the line, while adhering to safety and sanitation standards.

Qualifications

• Can create and maintain genuine, uplifting interactions.
• Can work carefully and quickly with hot beverages and premixes.
• Can stand for long periods and lift up to 50 lbs.
• Able to move around drive-thru lanes safely.

Responsibilities

• Converse with customers to confirm drink orders and enter into POS.
• Collect payments and provide correct change.
• Prepare all drinks and premixes.
• Maintain urgency and efficiency during shifts.
• Build personal connections with customers daily.

Skills

Genuine interactions

Fast drink prep

Customer service

Weather endurance

Lifting 50 lbs

Stand for hours

Drive-thru safety

Job description

Description

7 Brew is a revolutionary drive-thru coffee brand that was founded in Arkansas in 2016 and has now landed in Texas. 7 Brew’s energetic culture is its greatest asset and that’s because of its wonderful employees. Those employees set 7 Brew apart with their warmth, enthusiasm, and love for delicious drinks. Cultivating kindness is the mission statement and the employees have it in their souls. The result is a one-of-a-kind customer experience. Whether it's a lovely conversation while placing your order or simply toe-tapping along to your favorite song - 7 Brew cultivates kindness and it just so happens they also have the best drinks in town.

SUMMARY

Our mission is to “Inspire a community of kindness through a revolutionary coffee experience,” and the Brewistas of our Brew Crew are the valuable individuals who execute that mission every day. Brewistas report to their stand management team and the shift leader(s) on their shift.

A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, cleans, and stocks during every shift.

RESPONSIBILITIES AND DUTIES

• Can converse with customers to confirm their drink orders, and correctly keys them into our point-of-sale system
• Can collect payments for orders and correctly count back change to the customer
• Can prepare all drinks and premixes
• Must always move with urgency, on the customer’s time
• Stays productive and proactive throughout the entire shift, even when business is slow
• Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
• Knows our menu and drink customizations inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offers suggestions and recommendations when appropriate
• Brings their best self to work daily (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned positions
• Is familiar with our shift change duties, checklists, and weekly chores.
• Always clocked in and ready to work at their assigned position when their shift begins
• Treats teammates and customers with respect and kindness
• Maintains a safe and healthy work environment by following organizational standards and sanitation regulations

Requirements

WORK SCHEDULE REQUIREMENTS

Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)

Follows company procedure for communicating time off requests

Regularly works weekends and is available to work holidays, if necessary

SKILLS AND QUALIFICATIONS

Can create and maintain genuine, uplifting interactions

Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products

Can work outside for prolonged periods, regardless of weather conditions.

Can lift up to 50lbs

Can work on their feet for hours at a time

Can climb a ladder and use a stepladder

Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand

Can safely walk in between and around cars in the drive-thru line