Brewista

Texas Coffee Operations; San Antonio (TX); Hybrid; USD 17,000 - 22,000; Full time

Job summary

7 Brew is expanding in Texas and is seeking Brewistas to join our drive-thru coffee brand. You will prepare drinks, take orders, and engage with customers to create a warm, friendly experience on every visit.

As a Brewista, you will handle payments, maintain cleanliness, and stock supplies while staying upbeat and efficient. The role emphasizes teamwork, reliability, and a positive attitude in a fast-paced setting.

Qualifications

• Ability to interact warmly with customers.
• Ability to handle hot liquids and dairy safely.
• Capable of working outside in various weather.
• Lift up to 50 lbs.
• Stand for long periods and move quickly.

Responsibilities

• Converse with customers to confirm drink orders and enter them into the POS.
• Collect payments and provide correct change.
• Prepare drinks and premixes.
• Move with urgency to serve customers on their time.
• Stay productive and proactive during shifts.
• Build personal connections with customers through genuine interactions.
• Know menu and customizations; recommend items when needed.
• Present yourself professionally (hygiene, attire).
• Be familiar with shift change duties and weekly chores.
• Clock in on time and be ready for assigned position.
• Treat teammates and customers with respect and kindness.
• Maintain a safe and clean work environment by following standards.

Skills

Customer service

Communication

Teamwork

Hygiene awareness

Friendly demeanor

Job description

Description

7 Brew is a revolutionary drive-thru coffee brand that was founded in Arkansas in 2016 and has now landed in Texas. 7 Brew’s energetic culture is its greatest asset and that’s because of its wonderful employees. Those employees set 7 Brew apart with their warmth, enthusiasm, and love for delicious drinks. Cultivating kindness is the mission statement and the employees have it in their souls. The result is a one-of-a-kind customer experience. Whether it's a lovely conversation while placing your order or simply toe-tapping along to your favorite song - 7 Brew cultivates kindness and it just so happens they also have the best drinks in town.

SUMMARY

Our mission is to “Inspire a community of kindness through a revolutionary coffee experience,” and the Brewistas of our Brew Crew are the valuable individuals who execute that mission every day. Brewistas report to their stand management team and the shift leader(s) on their shift.

A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, cleans, and stocks during every shift.

RESPONSIBILITIES AND DUTIES

• Can converse with customers to confirm their drink orders, and correctly keys them into our point-of-sale system
• Can collect payments for orders and correctly count back change to the customer
• Can prepare all drinks and premixes
• Must always move with urgency, on the customer’s time
• Stays productive and proactive throughout the entire shift, even when business is slow
• Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
• Knows our menu and drink customizations inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offers suggestions and recommendations when appropriate
• Brings their best self to work daily (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned positions
• Is familiar with our shift change duties, checklists, and weekly chores.
• Always clocked in and ready to work at their assigned position when their shift begins
• Treats teammates and customers with respect and kindness
• Maintains a safe and healthy work environment by following organizational standards and sanitation regulations

Requirements

WORK SCHEDULE REQUIREMENTS

Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)

Follows company procedure for communicating time off requests

Regularly works weekends and is available to work holidays, if necessary

SKILLS AND QUALIFICATIONS

Can create and maintain genuine, uplifting interactions

Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products

Can work outside for prolonged periods, regardless of weather conditions.

Can lift up to 50lbs

Can work on their feet for hours at a time

Can climb a ladder and use a stepladder

Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand

Can safely walk in between and around cars in the drive-thru line