Brewista

7Brew New Haven; New Haven (CT); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

7 Brew is hiring a Brewista to join our drive-thru team in New Haven, CT. You will engage customers, take and customize orders, and deliver drinks with speed and care.

You will guide guests through our menu, provide great service, and uphold safety and cleanliness standards. Responsibilities include taking orders, handling payments, preparing drinks and premixes, and maintaining a positive, fast-paced service environment.

Qualifications

• Ability to create genuine, uplifting interactions with customers.
• Ability to work quickly with espresso, hot water, dairy products, and syrups.
• Comfort working outdoors in service lanes.
• Capable of lifting up to 50 lbs.
• Able to stand for hours and move safely in the drive-thru environment.
• Able to climb a ladder and stock service areas.
• Flexible schedule with at least three shifts per week.
• Availability on weekends and holidays when needed.

Responsibilities

• Take orders face-to-face and input accurately into the POS.
• Collect payments, provide receipts, and give correct change.
• Prepare drinks and premixes to order with quality and consistency.
• Move with urgency to provide prompt service.
• Maintain a clean, sanitary service area and comply with regulations.
• Build personal connections with customers through genuine interactions and smiles.
• Know the full menu and offer recommendations to customers.
• Be ready for shift changes and complete weekly tasks as assigned.
• Remain clocked in and ready to serve at the start of the shift.
• Treat teammates and guests with kindness and a service-first mindset.
• Work weekends and holidays as needed.
• Stand for extended periods (up to ~5 hours) while serving guests.

Skills

Guest interaction

Espresso prep

Outdoor work

Lifting 50 lbs

Stamina

Ladder use

Stocking duties

Drive-thru safety

Knife safety

Flexible schedule

Part-time availability

Time-off process

Weekend availability

Job description

About 7 Brew:

7 Brew is redefining the drive-thru experience with a purpose-driven culture and a lineup of deliciously imaginative drinks. At 7 Brew, we are passionate about creating revolutionary experiences with people, which starts and ends with our amazing team. We are committed to treating each other with kindness and positivity, which is critical in helping us deliver our unique guest experience.

Position Summary:

Brewista

Our mission is “Inspire a community of kindness through a revolutionary coffee experience.” Brewistas are the heart of that mission. They create genuine connections with every guest, deliver handcrafted drinks with care, and provide the personal service that defines the 7 Brew experience.

Brewistas interact directly with guests, taking orders face-to-face, confirming accuracy, crafting custom drinks, and hand-delivering drinks with a smile. They move with urgency on the ground, ensure quality in every cup, and bring positive energy to every lane.

Responsibilities:

• Can converse directly with customers to confirm and personalize their drink orders, and correctly key those orders into our point-of-sale system.

• Can collect payments from customers, provide receipts, and correctly count back any change.

• Can prepare all drinks and premixes to order, ensuring quality and consistency for each customer served.

• Must always move with urgency and responsiveness, operating on the customer’s time to provide prompt service.

• Stays productive and proactive throughout the entire shift, supporting guest service even during slower periods.

• Makes personal connections with customers every day through genuine interactions, warm smiles, and open, positive body language.

• Knows our full menu and drink offerings inside and out; can guide customers, answer questions, and help them identify and order the drink they truly want, offering recommendations when appropriate.

• Brings their best self to work every day and dresses appropriately for their assigned service position.

• Is familiar with shift-change duties, checklists, and weekly tasks, and can execute any of them as needed to maintain smooth service.

• Is always clocked in, present, and ready to serve customers at their assigned position when the shift begins.

• Treats teammates and customers with respect, kindness, and a service-first mindset.

• Maintains a safe, sanitary, and organized service environment by following organizational standards and sanitation regulations.

• Able to remain standing for extended periods (typically up to 5 hours per shift). Reasonable accommodations will be made as required by law.

Skills and Qualifications:

• Can create and maintain genuine, uplifting interactions with customers for up to five minutes at a time while taking orders, discussing flavors, or delivering drinks.

• Can work carefully and quickly with espresso, hot water, coffee, dairy products, and flavored syrups.

• Can work outside in our service lanes for prolonged periods, regardless of weather conditions.

• Can lift up to 50 lbs.

• Can stand comfortably for hours at a time while serving guests.

• Can climb a ladder and use a stepladder as needed.

• Can stand, sit, bend, kneel, twist, and squat as necessary to stock product and prepare service areas.

• Can safely walk between and around cars in the drive-thru service lane while interacting with and delivering drinks to customers.

• Can safely use a utility knife.

• Works a flexible schedule.

• Works a minimum of three shifts per week.

• Follows company procedure for communicating time-off requests.

• Regularly works weekends and is available to work holidays if necessary.

We use eVerify to confirm U.S. Employment eligibility.