Brewista

MACH 7 TEXAS LLC; Fort Worth (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

MACH 7 TEXAS LLC in Fort Worth seeks a friendly Brewista to welcome customers, craft delicious drinks, take orders, and keep the stand stocked and clean. You will engage customers with genuine smiles, handle the POS, collect payments, and maintain high hygiene standards while working flexible shifts, including weekends and holidays if needed.

Move with urgency on each shift, build personal connections daily, know the menu and drink customizations, and uphold safety and sanitation regulations

Qualifications

• Experience delivering warm, uplifting customer interactions.
• Ability to operate a POS and handle cash accurately.
• Capability to work outdoors and lift up to 50 lbs.

Responsibilities

• Confirm drink orders with customers and enter them into the POS.
• Collect payments and provide correct change.
• Prepare drinks and premixes.
• Move with urgency to serve the customer.
• Stay productive and proactive throughout the shift.
• Build personal connections with customers daily.
• Know menu and drink customizations to upsell when appropriate.
• Present your best self in hygiene and attire.
• Follow shift change duties, checklists, and weekly chores.
• Be clocked in and ready at the start of shift.
• Treat teammates and customers with respect and kindness.
• Maintain a safe and healthy work environment.

Skills

Genuine uplifting interactions

Customer service under pressure

Coffee preparation skills

Cash handling + POS use

Heavy lifting up to 50 lbs

Tools

POS system

Job description

Description

SUMMARY

Our mission is to “Inspire a community of kindness through a revolutionary coffee experience,” and the Brewistas of our Brew Crew are the valuable individuals that execute that mission every day. Brewistas report to their stand management team and the shift leader(s) on their shift.

A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, cleans, and stocks during every shift.

RESPONSIBILITIES AND DUTIES

• Can converse with customers to confirm their drink orders, and correctly keys them into our point-of-sale system
• Can collect payments for orders and correctly count back change to the customer
• Can prepare all drinks and premixes
• Must always move with urgency, on the customer’s time
• Stays productive and proactive throughout the entire shift, even when business is slow
• Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
• Knows our menu and drink customizations inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offers suggestions and recommendations when appropriate
• Brings their best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned positions
• Is familiar with our shift change duties, checklists, and weekly chores.
• Always clocked in and ready to work at their assigned position when their shift begins
• Treats teammates and customers with respect and kindness
• Maintains a safe and healthy work environment by following organizational standards and sanitation regulations

Requirements

WORK SCHEDULE REQUIREMENTS

• Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
• Follows company procedure for communicating time off requests
• Regularly works weekends and is available to work holidays, if necessary

SKILLS AND QUALIFICATIONS

• Can create and maintain genuine, uplifting interactions
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• Can work outside for prolonged periods, regardless of weather conditions.
• Can lift up to 50lbs
• Can work on their feet for hours at a timeCan climb a ladder and use a stepladder
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Can safely walk in between and around cars in the drive thru line
• Can safely use a utility knife