Breakfast Server — Part-Time Guest Experience

Thehotelatavalon; New York (NY); On-site; USD 23,419 - 31,684; Part time

Benefits offered by this job

Medical and Dental programs

Vision insurance

Vacation and holidays

401(k) with matching

Hotel room discounts

Job summary

Hilton Garden Inn Chelsea is seeking an experienced Server to join the breakfast team. As a temporary server, you will provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

The essential duties include greeting guests, taking and inputting orders, delivering meals, and maintaining service standards.

Qualifications

• Basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.

Responsibilities

• Check station before, during and after shift for proper set-up and cleanliness.
• Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any dessert items or specialty coffees.
• Operate the Point of Sale procedures to pre-check order and close out the check.
• Present the check to guest promptly.
• Perform any other job-related duties as assigned.

Skills

Customer service

Team player

Food & beverage knowledge

Attention to detail

Job description

Hilton Garden Inn Chelsea is seeking an experienced Server to join the breakfast team. As a temporary server, you will provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

The essential duties include greeting guests, taking and inputting orders, delivering meals, and maintaining service standards.