Breakfast Attendant - Goodyear AZ Home2 Suites

Mr C. Hotels; Goodyear (AZ); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

Remington Hotels in Goodyear, AZ is seeking a friendly concierge associate to warmly greet guests, coordinate reservations, and share information about local attractions. You will help maintain the concierge lounge and support hotel departments to ensure guest satisfaction.

The role requires strong communication, a proactive attitude, and the ability to handle multiple tasks with discretion. Part-time hours, in-office environment, and a team-focused atmosphere are offered.

Qualifications

• Strong communication skills, both verbal and written.
• Proven customer service skills with resourcefulness and creativity.
• Ability to maintain relationships with staff and guest confidentiality.
• Focus and attention to tasks, completing work on time despite interruptions.
• High work ethic and self-initiative.

Responsabilités

• Warmly greet and welcome guests in the concierge lounge within 2 minutes of arrival.
• Act as liaison between guests and hotel departments by making reservations and following up on requests.
• Maintain information on hotel and local services and recommend them to guests; suggestively sell amenities and services.
• Keep the concierge lounge clean and organized throughout the shift.

Connaissances

Communication

Customer service

Professionalism

Confidentiality

Attention to detail

Description du poste

#26-3279

Goodyear, Arizona, United States

Location Description

1950 N Litchfield Rd Goodyear, AZ 85395

We're five miles from baseball games at Goodyear Ballpark and are eight minutes from Goodyear Square. Westgate Entertainment District and Tanger Outlets are a 15-minute drive. Phoenix Sky Harbor International Airport is less than 25 minutes away. Enjoy our combined fitness center and laundry facility, free hot breakfast, and 24/7 coffee and tea.

Job Description

What you will be doing

• Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival.
• Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
• Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
• Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.

Location

Goodyear Phoenix W Home2 Suite-PHXGO

Requirements

What we are looking for

• Strong communication skills verbal and written
• High work ethic and self-initiative
• Proven customer service skills, including ability to be resourceful and creative
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions

What we are looking for

• Strong communication skills verbal and written
• High work ethic and self-initiative
• Proven customer service skills, including ability to be resourceful and creative
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions

Ability to stand and walk for extended periods of time

• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Part-time

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