Breakfast Attendant

Trailborn Hotels & Resorts; Highlands (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical with company contribution

Dental with company contribution

Vision with company contribution

Paid Time Off

401(k) with company match

Sick Time

Employee Dining Discounts

Employee Marketplace Discounts

Job summary

Trailborn Hotels & Resorts is seeking a Breakfast Attendant in Highlands, NC to set up, stock and run the morning breakfast service. You’ll greet guests, help with local tips, and collaborate with kitchen and front desk to ensure smooth service.

The role requires a friendly, guest-first attitude, reliability for early shifts, and the ability to multitask during busy periods. A food handler certification may be required within 30 days of hire.

Qualifications

• Friendly, guest-first attitude and clear communication.
• Reliable and on time for early-morning shifts, including weekends and holidays.
• Able to work at a steady pace and juggle several tasks during busy service.
• Able to get a food handler certification within 30 days of hire (if not already held).
• At least 18 years old.

Responsibilities

• Greet guests warmly, seat them if needed, and explain the breakfast offering.
• Answer questions about buffet items, ingredients and allergens; pass special requests to the kitchen.
• Check in on tables, refill coffee, juice and water, and clear plates promptly.
• Share local recommendations and point guests to property amenities.
• Handle guest concerns with care and elevate to the manager when needed.
• Set up the breakfast area before opening: tables, linens, utensils, signage and the buffet or grab-and-go stations.
• Prepare and present cold items such as pastries, fruit, yogurt, cereal and condiments.
• Brew coffee and tea and keep beverage stations stocked.
• Keep hot and cold food at safe temperatures and record temperature logs.
• Label and date food and rotate stock (first in, first out).
• Track breakfast counts or room numbers per property procedure.
• Keep tables, counters, floors and stations clean and tidy throughout service.
• Break down, clean and sanitize the area, equipment and dishes after service.
• Restock supplies and report low inventory to the manager.
• Follow health department, food safety and sanitation standards.
• Communicate with kitchen, housekeeping and front desk about counts, timing and guest needs.
• Report equipment problems or safety hazards right away.
• Help with other F&B or hospitality tasks as assigned.

Skills

Guest service

Punctuality

Communication

Food handler cert

Age 18+

Job description

The Breakfast Attendant sets the tone for our guests' day in the mountains. You'll set up, stock and run the morning breakfast service, keep the space clean and inviting, and greet every guest with warm, unhurried hospitality. You know the menu, help guests with local tips, and work with the kitchen and front desk to keep service smooth.

ESSENTIAL

FUNCTIONS

Guest service

• Greet guests warmly, seat them if needed, and explain the breakfast offering
• Answer questions about buffet items, ingredients and allergens; pass special requests to the kitchen
• Check in on tables, refill coffee, juice and water, and clear plates promptly
• Share local recommendations and point guests to property amenities
• Handle guest concerns with care and elevate to the manager when needed

Setup and service

• Set up the breakfast area before opening: tables, linens, utensils, signage and the buffet or grab-and-go stations.
• Prepare and present cold items such as pastries, fruit, yogurt, cereal and condiments
• Brew coffee and tea and keep beverage stations stocked
• Keep hot and cold food at safe temperatures and record temperature logs
• Label and date food and rotate stock (first in, first out)
• Track breakfast counts or room numbers per property procedure

Cleaning and breakdown

• Keep tables, counters, floors and stations clean and tidy throughout service
• Break down, clean and sanitize the area, equipment and dishes after service
• Restock supplies and report low inventory to the manager
• Follow health department, food safety and sanitation standards

Teamwork

• Communicate with kitchen, housekeeping and front desk about counts, timing and guest needs
• Report equipment problems or safety hazards right away
• Help with other F&B or hospitality tasks as assigned

QUALIFICATIONS

Required

• Friendly, guest-first attitude and clear communication
• Reliable and on time for early-morning shifts, including weekends and holidays
• Able to work at a steady pace and juggle several tasks during busy service
• Able to get a food handler certification within 30 days of hire (if not already held)
• At least 18 years old

Preferred

• Basic knowledge of food safety and allergen handling
• Familiarity with the Highlands–Cashiers area to share local tips

PHYSICAL

REQUIREMENTS

• Stand and walk for the whole shift, about 5 hours
• Lift and carry up to 30 lbs (trays, supply boxes, beverage containers)
• Bend, reach, stoop and push carts often
• Work near hot equipment, hot liquids and cleaning chemicals

ABOUT OUR

BENEFITS

Company Benefits and Perks

Full Time

Part Time

Seasonal

• Medical (with company contribution)
• Dental (with company contribution)
• Vision (with company contribution)
• Paid Time Off
• 401(k)(with company match)
• Sick Time
• Employee Dining Discounts
• Employee Marketplace Discounts

SCHEDULE

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.

PAY RATE

$22.00/Hour

JOB STATUS

Regular Full Time, Part Time

FLSA

Non-Exempt

EQUAL EMPLOYMENT OPPORTUNITY

Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.

If you require assistance or an accommodation due to a disability, please inform us during your application process.

The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.