Breakfast Attendant

Embassy Suites by Hilton Dulles Airport; Herndon (VA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Short & Long Term Disability

401(k) Retirement Program

Tuition Reimbursement

Discounted Room Rates

Complimentary Room Stays

Weekly Payroll

Job summary

Embassy Suites by Hilton Dulles Airport in Herndon, VA is seeking a Breakfast Attendant to warmly greet guests, assist with reservations, and recommend local services. You will maintain lounge cleanliness and contribute to a positive guest experience in a dynamic hotel setting.

The role emphasizes strong communication, customer service excellence, and the ability to manage multiple tasks while maintaining confidentiality and professionalism.

Qualifications

• Strong communication skills (verbal and written).
• Proven customer service skills and ability to be resourceful and creative.
• Ability to maintain relationships with staff and guest confidentiality.
• Focus and attention to tasks with the ability to complete work on time.
• Ability to stand and walk for extended periods.

Responsibilities

• Greet and welcome guests in the lounge within 2 minutes of arrival.
• Act as liaison between guests and hotel departments by making reservations.
• Maintain information file on hotel and local services and upsell hotel amenities.
• Clean lounge and kitchenette during the shift, including floors and surfaces.

Skills

Communication

Customer service

Confidentiality

Attention to detail

Physical stamina

Job description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity.

At the Embassy Suites by Hilton Dulles Airport hotel, enjoy all-suite hotel accommodations in Herndon, VA, less than 3 miles from Washington Dulles International Airport. This all-suite hotel is only 25 miles west of Washington, D.C. and within close proximity to several popular tourist sites and global businesses.

Breakfast Attendant Job Description

What you will be doing

• Warmly greet and welcome guests in the lounge within 2 minutes of guest arrival.
• Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
• Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
• Clean lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.

Requirements

What we are looking for

• Strong communication skills verbal and written
• High work ethic and self-initiative
• Proven customer service skills, including ability to be resourceful and creative
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions

Ability to stand and walk for extended periods of time

• Physical Requirements
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Benefits

• Well-Being Benefits:
• Health Insurance
• Dental & Vision Insurance
• Short & Long Term Disability

• Long Term Planning:
• 401(k) Retirement Program
• Paid Life Insurance
• Tuition Reimbursement

• Team Member Programs:
• Our Big 3 Mission Statement Leaders of the Month/Year
• Annual Performance Appraisals and Wage Increase Opportunities
• Annual Team Member Banquets
• Annual Team Member Engagement Survey
• Discounted Room Rates for Team Members, Family and Friends
• Complimentary Room Stays
• Weekly Payroll

$14 - $14 an hour

Minimum and maximum wage or salary for the position.

The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled

Source: Hospitality Online