Brand Representative - The Mall at Short Hills, Abercrombie & Fitch

Abercrombie & Fitch Co.; New Jersey; On-site; USD 18,093 - 25,769; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Job summary

A&F Stores, Inc. is seeking dedicated team members to enhance customer experience and sales operations in Short Hills, NJ. Responsibilities include providing attentive service, maintaining a clean sales floor, and processing transactions efficiently. Ideal candidates exhibit strong organizational skills and a reliable work ethic.

With a starting rate of $15.92 per hour and benefits such as merchandise discounts and flexible schedules, this role offers additional training and opportunities for career advancement.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean sales environment.
• Accurately process purchases, returns, and exchanges at checkout.
• Support omni-channel experience for online orders.

Skills

Customer service skills

Organizational skills

Attention to detail

Job description

What You’ll Do:

• Customer Experience: Provide warm, welcoming, and attentive service to all customers; anticipate needs, initiate conversation, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment including folding, hanging, sizing, and ensuring presentation standards.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, exchanges while ensuring a friendly checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What it Takes:

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get:

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who Celebrate you for Being YOU

Compensation

Starting rate of $15.92 per hour. (Recruiting pay range $15.92 - $15.92 per hour). Rate may be modified in the future.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie and Hollister, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. A&F operates stores across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.