Brand Representative - Oak Park Mall, Abercrombie & Fitch

Abercrombie & Fitch Co.; Overland Park (KS); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life in Overland Park. You will engage customers, assist with finding items, and help maintain a well-presented store environment.

Responsibilities include delivering friendly service, replenishing products, processing purchases and exchanges, and supporting omni-channel orders to create a seamless shopping experience. Eligible for a range of benefits.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming service to all customers and offer product support and styling guidance.
• Support replenishment and maintain a clean, visually consistent sales environment.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Support omni-channel orders including Save the Sale, In-Store Pick-Up, and ship-from-store.

Skills

Welcoming customer experience

Adaptability in dynamic environments

Organizational skills

Reliability and attendance

Job description

**Job Description:**Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.**What You’ll Do:*** **Customer Experience**: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.* **Sales Floor Maintenance**: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.* **Cash Wrap Operations**: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.* **Online Orders**: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.**What it Takes*** Ability to create a welcoming and inclusive customer experience.* Comfort working in a dynamic environment, balancing customer engagement and operational tasks.* Strong organizational skills and attention to detail.* Reliability and commitment to consistent attendance.**What** **You’ll** **Get**As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!* Merchandise Discount* Flexible Schedule* Opportunities for Career Advancement* Opportunity to Become a Brand Affiliate* Training and Development* A Global Team of People Who'll Celebrate you for Being YOU**Company Description**Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.Learn more about A&F Co. by visiting our corporate website here.See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF**ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.**