Brand Representative - Great Lakes Crossing Outlets, Hollister

A&F Stores, Inc.; Auburn Hills (MI); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Merchandise discount

Flexible schedule

Opportunities for career advancement

Training and development

Job summary

A&F Stores, Inc. is seeking a Brand Representative in Auburn Hills, Michigan. This role is perfect for individuals who enjoy connecting with customers and helping create a welcoming environment while maintaining store standards.

Responsibilities include providing attentive customer service, ensuring a clean sales area, and efficiently processing transactions. Candidates should possess strong organizational skills, reliability, and a dedication to creating an inclusive customer experience.

The position offers benefits like merchandise discounts and flexible scheduling.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment with diverse tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm and attentive service to all customers.
• Maintain a clean and organized sales environment.
• Accurately process purchases, returns, and exchanges.
• Support online order fulfillment and ensure a seamless experience.

Skills

Customer engagement

Sales floor maintenance

Organizational skills

Detail-oriented

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What It Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement.
• Opportunity to become a Brand Affiliate.
• Training and development.
• A global team of people who celebrate you for being YOU.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.