Brand Representative - Colorado Boulevard, Abercrombie & Fitch

abercrombie.com; Pasadena (CA); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training and Development

Résumé du poste

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life. You will engage customers with care, help them find products and styling, and maintain a welcoming, well-presented store environment.

The role focuses on delivering warm service, supporting replenishment, and ensuring a smooth checkout while embracing a dynamic retail setting. Join our team for opportunities to grow and build strong customer relationships.

Qualifications

• Excellent customer service skills.
• Comfort working in a dynamic environment.
• Reliable with consistent attendance.

Responsabilités

• Provide warm, welcoming service to customers and guide styling across categories.
• Assist customers in finding products and offer helpful recommendations.
• Maintain a clean, organized, visually consistent sales floor and replenish inventory.
• Process purchases, returns and exchanges accurately and with a friendly checkout experience.
• Support omni-channel orders (Save the Sale, In-Store Pick-Up, ship-from-store).

Connaissances

Customer service

Sales

Cash handling

Outils

POS System

Description du poste

Job Description:

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do:

• Customer Experience:Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance:Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations:Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders:Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamicenvironment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

WhatYou’llGet

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

The starting rate for this position is $18.57 per hour. (i.e., the recruiting pay range for this position is $18.57-$18.57 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.